Edna Maphupha

I am a passionate and dedicated IT professional with strong problem-solving skills and expertise in web development, software development, and software engineering. I have a proven track record of delivering successful projects and continuously strive to stay updated with the latest IT trends and innovations. With a strong work ethic, adaptability, and technical versatility, I bring value to any team and contribute effectively to achieving organizational goals.

ICT (E-Learning Student Assistant) at Sefako Makgatho Health Sciences University (2024-04 – 2025)

Provide technical support and manage e-learning platforms for students and lecturers

• Provide technical support to students and lecturers on e-learning platforms (Blackboard, Honorlock, Turnitin)
• Assist with login, navigation, troubleshooting, and usage of digital learning tools
• Prepare and set up the e-learning lab for tests, workshops, and training sessions
• Upload, update, and organize online learning materials on Blackboard
• Support students and lecturers during virtual classes, assessments, and online submissions
• Maintain records of e-learning activities and assist ICT staff in improving system efficiency

Student Advisor at Richfield (2024-01 – 2024-04)

Assisted students in developing educational plans and providing academic guidance

• Assist students in developing educational plans and course schedules
• Provide guidance on degree requirements, academic policies, and procedures
• Help students explore and define academic and career goals
• Support course selection based on students' academic and career objectives
• Facilitate registration and class scheduling processes
• Connect students with campus resources and support services
• Stay updated on academic programs, course offerings, and graduation requirements
• Provide accurate information about academic programs and majors
• Offer career guidance, including job opportunities related to fields of study
• Implement strategies to enhance student success, engagement, and retention
• Maintain accurate, confidential student records
• Track and document advising sessions, interventions, and student progress

Library Assistant at Richfield (2023-05 – 2023-08)

Supported library operations and provided assistance to students and faculty

• Support Richfield College's academic mission by providing access to resources for students and faculty
• Catalog, organize, and maintain the library's collection (books, journals, digital resources, multimedia)
• Assist students and faculty in locating and using library resources effectively
• Manage library circulation, including check-in/check-out processes
• Help maintain a welcoming, organized, and student-friendly library environment
• Use library management software and digital databases for efficient resource tracking and retrieval

BSc (Information Technology) in Information Technology – Richfield (2021-01 – 2023-12)

BSc (Honours) in Computer Science & Information Technology – Sefako Makgatho Health Sciences University (2024-01 – 2024-12)

Matric in General Education – Madaheni Combined School (2007-01 – 2020-12)