Edward Molemela

Motivated and detail-oriented professional with strong communication and problem-solving skills. Experienced in working in fast-paced environments and committed to delivering high-quality results. Quick learner with the ability to adapt to new challenges and technologies.

Sales Person at Procell (2018-07 – 2019-07)

• Processed incoming mobile phones and client details for repair.
• Managed client communication for completed repair notifications.
• Ensured accurate record-keeping of device statuses and contact information.
• Streamlined the intake process, improving efficiency for the repair team.

Information Technology Technician at Molemela Accommodation (2015-02 – 2018-02)

• Managed and secured company network infrastructure, ensuring reliable connectivity for all operations.
• Installed and maintained CCTV systems, enhancing physical security and surveillance capabilities.
• Diagnosed and resolved desktop and laptop hardware and software issues, minimizing downtime.
• Implemented robust data encryption and security protocols to safeguard confidential company information from digital threats and competitors.

IT/Admin Clerk at Moeletsi Trading Cc (2012-02 – 2014-06)

• Managed IT infrastructure, installing and updating software, replacing hardware, and setting up the company network and internet.
• Resolved individual user technical issues, ensuring smooth daily operations.
• Temporarily assumed Administrative Manager duties, handling mail, calls, scheduling, and office supply management.
• Maintained organizational database through regular data entry and crucial data backups.

Junior Digital Marketer at Aveosoft Pty Ltd (India/Ahmedabad) (2022-01 – 2022-07)

• Managed advanced email marketing campaigns, improving open rates by 15%.
• Executed advanced SEO strategies, leading to a 20% increase in organic traffic.
• Developed and delivered digital marketing training for COx professionals.
• Established foundational social media presence, growing engagement by 25%.

Matriculated – Brebner High School (1999-01 – 2003-12)

NQF Level 4 Graduate in Information Technology And Computer Sciences – Maluti FET College (2007-02 – 2010-02)

MICSETA (Media, Information And Communication Technologies Sector Education And Training Authority.) – Richfield College (2019-01 – 2019-12)