Eliya Chunguwe

Detail-oriented Administration and Office Support Professional with experience in document management, data entry, office coordination, customer service, and records control. Strong foundation in Business Administration (NQF 3, 96%) and practical exposure to organisational systems, workflow management, and communication processes. Demonstrated ability to maintain accurate records, manage office supplies, draft correspondence, and support daily operations.

Reliable, organised, and skilled in MS Word, Excel, Outlook, and digital filing systems.

Learner at SpecCon Holdings (2025-02 – Present)

• Performed administrative functions including document management, filing, and internal communication.
• Entered and maintained accurate data on spreadsheets and digital systems.
• Assisted with customer service, email correspondence, and office coordination tasks.
• Supported record-keeping processes and adhered to internal administrative SOPs.

Quality Assurance Technician Trainee at Coca Cola Beverages South Africa (CCBSA) (2023-04 – 2023-09)

• Conducted microbiological analysis on raw materials, ingredients, and finished beverages to ensure product quality.
• Performed sample preparation, plating, incubation, colony enumeration, and verification of results.
• Executed physicochemical tests, microbiology QC checks, and sensory evaluation of products.
• Monitored environmental and accommodation conditions (temperature checks, hygiene inspections, ATP swabs).
• Verified equipment including balances, pH meters, volumetric glassware, incubators, and measuring instruments.
• Documented quality results in line with ISO 17025 and GLP requirements; ensured full traceability and audit readiness.
• Identified out-of-specification results, escalated irregularities, and assisted with corrective actions.
• Supported internal audits, SOP updates, and QMS implementation within the QA laboratory.
• Maintained safe chemical handling practices and contributed to waste management processes.

Student Laboratory Assistant at Tshwane University of Technology, Pretoria, Arcadia Campus (2022-01 – 2022-06)

• Prepared laboratory materials, reagents, and consumables in accordance with GLP and safety protocols.
• Assisted with sample preparation, media preparation, sterilisation, and equipment setup.
• Performed routine equipment checks (balances, pipettes, incubators) and maintained calibration records.
• Managed laboratory stock levels, chemical storage, and consumable inventory.
• Ensured proper lab cleanliness, waste segregation, and compliance with safety and hazardous chemical handling requirements.
• Recorded experimental data accurately and maintained traceable documentation for audits.
• Supported academic staff and students with lab practicals, ensuring smooth workflow and safety compliance.

National Senior Certificate (Matric) in Mathematics and Physical Sciences – Zithobeni Secondary School (2016)

National Diploma in Food Technology in Food Technology – Tshwane University of Technology, Pretoria, Arcadia Campus (2018 – 2022)

Electrical Engineering (Renewable Energy) NQF 4 in Electrical Engineering – Nomasojabula Training Centre (2025)

Business Administration NQF level 3 in Business Administration – SpecCon Holdings (2026)