Elizabeth Manaha Chabane

Detail-oriented and highly organised Communication Science graduate with over 4 years of hands-on experience in medical administration across busy healthcare practices. Experienced in medical billing administration, reception, medical aid and insurance liaison, ICD-10 coding, patient registration, stock control, payments processing, and resolving billing queries. Skilled at supporting efficient clinic operations while maintaining accurate records, confidentiality, and professional patient service.

Seeking opportunities in Medical Billing Administration, Practice Administration, Medical Reception, or Healthcare Administration.

Billing Administrator / Receptionist - Exp Medical Centre

(2025-09)

• Manage high-volume patient appointments and front-desk operations using GoodX practice management software.
• Process medical billing, payments, billing queries, and account-related administration to support accurate and timely claim processing.
• Handle medical aid and medical insurance liaison, including benefit validations, eligibility checks, authorisations, and resolving insurance-related queries.
• Perform ICD-10 coding and support accurate submission and processing of medical claims.
• Register and update patients on HealthID while maintaining accurate and confidential patient records.
• Coordinate specialist referrals and related documentation efficiently.
• Monitor, receive, organise, and manage clinic stock, ensuring availability of essential medical and administrative supplies.
• Assist with stock-taking, record keeping, and identifying stock requirements for smooth day-to-day clinic operations.
• Respond to patient emails, telephone queries, and correspondence promptly while maintaining professional client service.

Administrator - Health-Worx Medical Centre

(2024-01 - 2025-08)

• Coordinated high-volume appointment scheduling and daily practice operations.
• Managed medical aid communications, processed chronic medication renewals, and resolved patient queries efficiently.
• Supported patient billing and medical administration while maintaining accurate records.
• Maintained excellent turnaround times for email and telephonic patient support.

Administrative Assistant - Dobsonville Optometrist

(2021-03 - 2022-06)

• Supported front-desk operations and managed patient bookings for a busy optometry practice.
• Conducted medical aid eligibility checks and handled related documentation and billing queries.

Volunteer Intern - Walter Sisulu Soccer Challenge

(2018-11 - 2018-12)

• Assisted with event logistics and stakeholder communication.

Bachelor of Arts - Communication Science - University of South Africa (UNISA)

Higher Certificate - Business Principles and Practice - Varsity College

Grade 12 - Unihigh West Rand