Careworker - Nokuphila community services (N.P.O)
(2023-08 - 2026-04)
- Provide clients support and advocacy
- Participating at the center and doing facilitation
- Maintain accurate and confidential records of clients and interactions
- Generates reports, cases summaries, progress notes and statically data for organization
- Typing of stats and doing stats verification
- Preparations of daily meal and support with feeding and hydration
- Doing administrative work eg scanning and printing documents
Teacher - Ethandweni daycare and pre school
(2022-01 - 2023-07)
- Develop and implement age appropriate lessons plan and activities
- Maintain regular communication with parents
- Administor first aid and respond appropriately to medical emergency
- Teaching and managing children
Help desk assistance - Buhlemfundo secondary school
(2021-10 - 2021-10)
Pratical work
- Assisting grade 12 with university registration
- Provide basic training and guidance to end-user
Receptionist - Morehill clinic
(2026-04 - 2026-04)
Orientation training
- Greet patients and visitors with a friendly, calm vibe — first impressions matter.
- Help new patients complete registration forms and check details for returning patients.
- Manage the waiting area so it stays orderly and comfortable.
- Book, reschedule, or cancel appointments for doctors and nurses.
- Send reminders via SMS/call to reduce no-shows.
- Juggle walk-ins, emergencies, and scheduled slots without chaos.
- Answer the phone, direct calls to the right staff, and take clear messages.
- Respond to basic patient queries about clinic hours, services, and what to bring.
- Relay urgent messages to doctors/nurses immediately.
- Update patient files on the clinic system — keep details accurate and confidential.
- File referrals, test results, and medical aid forms.
- Follow POPIA rules: patient info stays private, always.
- Process cash, card, or medical aid payments and issue receipts.
- Check medical aid benefits and get authorisations if needed.
- Handle basic queries about accounts and outstanding balances.
- Notify doctors when their next patient is ready.
- Coordinate with nurses about tests, scripts, or follow-ups.
- Keep doctors' rooms stocked with basic forms and stationery.
- Open/close reception, ensure forms are stocked, printer works, etc.
- Manage emails, scan documents, and handle deliveries.
- Report maintenance issues or supply shortages to the admin
