Elvira Williams

I am an enthusiastic, self-motivated, reliable, responsible and hard working person. I am in the call centre business for more than 5 years. I am a mature team worker and adaptable to all challenging situations. I am able to work well both in a team environment as well as using own initiative. I am able to work well under pressure and adhere to strict deadlines.

Results-based collections call centre consultant with 5+ years of experience, skilled in debt collections and customer service. Collection of debts from debtors on behalf of the company or clients. Collecting of payments or dues, maintaining database of debtors, organizing or shortlisting the list based on delinquencies, calling debtors, handling skip tracing, informing clients of overdue accounts, purging records of paid debts, and reporting to credit bureaus about satisfied debts.

I matriculated in 2009 at Excelsior Secondary High School and completed a higher certificate for Adult Basic Education and Training at the University of South Africa (UNISA) in 2013