Elwirha Texeira

Experienced and organized Administrative Professional adept at data management, report generation, and document verification. Skilled in maintaining records, analyzing information, and implementing solutions. Adaptable and capable of delivering high-quality results under pressure.

Entry Clearance Assistant - British High Commission Pretoria - Pretoria

(2015-06 - 2023-12)

• Completed work to agreed standards and specifications
• Greeted visitors and directed to designated areas
• Supported staff with clerical tasks for office administration
• Expedited work completion by coordinating resources
• Assessed and modified office procedures for improved organization
• Provided planning and operational support to clients and agencies
• Observed rules and regulations for high-quality work
• Learnt practical skills by shadowing senior staff
• Listened to instructions and transcribed information
• Captured meetings' minutes using short-hand formats
• Sorted incoming communications to boost productivity
• Organised document management systems for improved processes
• Managed information on databases for organizational activities
• Retrieved information for authorized individuals
• Submitted purchase orders to maintain stock levels
• Utilized prioritization and organization skills for productivity
• Produced and presented reports to supervisors
• Coordinated resources to meet processing standards

Office Assistant - University Of South Africa Pretoria - Pretoria

(2013-01 - 2015-03)

• Captured exam marks and assignments
• Adjusted exam marks and conducted training for new staff
• Coordinated communications and scheduled meetings across departments
• Managed client communications via phone and email
• Analyzed and ensured data accuracy before inputting
• Safeguarded sensitive data in compliance with security practices
• Responded promptly to incoming communications professionally
• Handled correspondence and promoted smooth communication processes
• Maintained accurate records and filed appeals for denials
• Solicited feedback to streamline operations and improve processes
• Provided high-level administrative support and adapted to team needs
• Retrieved and checked files to address information requests
• Organized and stored hardcopy files efficiently
• Answered phones and performed clerical office functions professionally
• Managed company databases to track history and ensure accurate information
• Trained and supported less experienced staff in workload management
• Collated client feedback for management consideration

Assistan Administrator - Foundation For Professional Development Pretoria - Pretoria

(2008-07 - 2008-09)

• Conduct registrations
• Evaluate assessments
• Mark exam papers
• Issue and post certificates
• Prepare and send out acknowledgement letters, failed letters
• Coordinate venue arrangements
• Manage filing system

Certificate - Computer Course - Diazville Secondary (2003-01 - 2003-06)

Matric - 12 - Diazville Secondary

Certificate - General Education - Diazville Secondary (1978-01 - 1998-12)

Certificate - Call Centre - Mopane College (2006-02 - 2006-05)

Certificate - Occupational Health and Safety - Alison Short Course (2023-03 - 2023-06)

Certificate - Administrative Office Procedures - Alison Short Course (2023-06 - 2023-12)