Emily Khumalo

Motivated and detail-oriented Administrative Assistant with experience in office administration, customer service, appointment scheduling, data capturing, and client communication. Skilled in managing calendars, handling phone and email correspondence, maintaining records, and providing professional support to clients and team members. Strong organizational and communication skills with the ability to work independently in remote environments.

Seeking an opportunity as a Remote Appointment Setter, Administrative Assistant, or Customer Support Representative.

Administrative Assistant - Careersine

(2023-01 - 2025-12)

• Managed daily administrative tasks and office operations.
• Scheduled appointments and maintained calendars for management.
• Handled incoming calls and email correspondence professionally.
• Assisted clients with inquiries and provided customer support.
• Maintained accurate records and updated databases.
• Prepared reports, documents, and administrative correspondence.
• Coordinated meetings and ensured effective communication between stakeholders.
• Performed filing, data capturing, and document management.

Volunteer Administrator - SANCA

(2025-01 - 2026-12)

• Assisted with administrative and office support functions.
• Maintained confidential client records and documentation.
• Answered telephone inquiries and directed calls appropriately.
• Assisted with appointment scheduling and coordination.
• Supported community outreach and awareness initiatives.
• Performed filing, data capturing, and general administrative duties.

National Senior Certificate