Medical Receptionist and Administrator
Experienced Medical Receptionist and Administrator with over 14 years of experience in healthcare administration, radiology and customer service. Skilled in GoodX and Continuum RIS/PACS, appointment scheduling, patient administration, medical aid validation, insurance medical coordination, medical reports, and front-office operations. Adaptable, compassionate and committed to delivering exceptional patient service.
Medical Receptionist - Intercare Kyalami
(2026-06)
Manage reception operations, patient bookings, doctor diaries and appointments. Learned and confidently use the GoodX practice management system. Register patients, maintain electronic records, prepare and send medical reports, prescriptions, referral letters and medical certificates.
Coordinate insurance and occupational health medicals from referral through completion. Upload previous reports and laboratory results for clinicians. Validate medical aid benefits, process co-payments/shortfalls and provide professional patient support.
Receptionist & Administrator - Parklane Radiology
(2014-03 - 2025-11)
Reception, radiology bookings, RIS/PACS registration, medical aid verification, MRI safety screening, co-payments, records management and patient service. Reason for leaving: Retrenched due to organisational restructuring.
Data Capturer / Mammogram Booking Clerk - Parklane Integrated
(2012-01 - 2014-02)
Patient data capture, mammogram bookings and imaging administration support.
Customer Service Consultant - Gauteng Provincial Government
(2004 - 2009)
High-volume customer service, appointment bookings and query resolution.
Certificate of Higher Education - Commercial Subjects
