Driver Recruiter - Picup Technologies - Cape Town, Western Cape
(2025-05 - 2026-04)
- Manage the end-to-end recruitment process for drivers, including job postings, candidate sourcing and vetting
- Proactively source candidates through various channels such as social media, our elastic network and referrals
- Build and maintain a strong network of qualified candidates to fill current and future driver requirements
- Collaborate with in-field supervisors, zone planners, and operation teams to understand specific driver needs based on client requirements, upcoming initiatives, and seasonal demands
- Assess and screen candidates' prior delivery experience, skills, and suitability to ensure they meet the company's standards
- Ensure candidates meet all necessary licensing requirements before moving forward with onboarding
- Provide recommendations on candidates' suitability to Training Centres
- Coordinate with the training centres, to ensure smooth onboarding for new drivers
- Foster a positive and professional relationship with candidates throughout the recruitment process, providing a seamless experience from application to onboarding
- Engage with current drivers to gather referrals and ensure that the recruitment requirements are communicated externally
- Maintain accurate and up-to-date records of driver applicants
- Provide regular reports to management on recruitment progress, including the number of drivers recruited, time taken to fill requirements, and candidate quality
- Identify opportunities to improve the recruitment process and suggest ways to attract suitable candidates
- Stay updated on competitor hiring practices to keep the company's recruitment strategy competitive
- Establish a driver pipeline to support continuity as a result of churn and the scale of business
Talent Acquisition Coordinator - Travelopia - Cape Town, ZA
(2024-08 - 2025-01)
- System Administration: ensuring line managers have access to the applicant tracking system (ATS); troubleshooting access issues
- Job Posting and Advertising: creating engaging posts on LinkedIn; utilizing branded media to reach a wider audience
- Reporting and Analytics: reviewing and communicating weekly reports using excel; running monthly reports from multiple TA tools; creating a Talent Acquisition (TA) dashboard for a global view on performance
- Project support: providing support for TA Partners; accurately recording updates to ensure live and accessible data
- Presentation and Documentation: developing PowerPoint slides for leadership presentations; maintaining processes and administration using PowerPoint and SharePoint
HR Assistant - Microchem Specialized Lab Services - Cape Town, ZA
(2022-11 - 2024-07)
- Receive CVs from the Microchem Careers portal, Pnet and or Indeed, and walk-in job seekers; post vacancies online; check if internal promotion is possible before starting external recruitment process; contact recruitment agencies when a vacancy is difficult to fill; maintain strict confidentiality with all documentation received; store and organize documentation, and request missing documents from applicants; answer general questions about vacancies, sieve through CVs to find applicants which be
- First point of contact on the resolution of all HR enquiries; develop healthy relationships with staff at all levels in the assigned business units and cultivate an open discussion environment within the organization. Safekeeping and updating employee files, managing the employee exit process, and preparing a presentation for the monthly shareholders meeting on HR-related information; weekly HR feedback meeting with 3 of the 6 Exco members
- Conduct and record performance appraisal discussions with subordinates; manage staff performance appraisal and goal-setting process; assist line managers with performance management issues. Send reminder emails to ensure performance appraisal submission timelines are adhered to and follow up on overdue submissions
- Ensure all leave is logged correctly; perform leave, time and attendance, and overtime reconciliation before the monthly payroll cut-off period
- Manage the LMS, identify training gaps with managers, and review the departmental annual training plans; assist with internal training
- Assist with the BEE audit; labour department visits; optimizing the efficiency of systems and processes
- Record, file and distribute minutes taken during interviews and meetings; update organogram; ensure SOPS are updated and safeguarded; document control HR policies and job descriptions; perform ad-hoc duties as and when required
Receptionist - Microchem Specialized Lab Services - Cape Town, ZA
(2021-07 - 2022-11)
- Answer calls and direct calls to the correct department or person or relay messages; greet visitors and determine whether they should be given access to specific individuals; maintain birthday list; send Happy Birthday emails; assist clients navigate our website to find the information they require; receive deliveries; perform general office duties, such as ordering supplies; perform HR duties - answer general questions about vacancies, sieve through CVs to determine potential job candidates; sc
Administrative Assistant - IAVI - Cape Town, ZA
(2014-08 - 2021-02)
- Manage the front desk and reception area. Schedule meetings and teleconferences with local and global partners
- Manage travel arrangements, including visa support letters; flights; accommodation; ground transportation, and preparing detailed itineraries
- Assist with the orientation of new employees or consultants
- Complete routine administrative tasks (copies, fax, filing, supplies, printing manuscripts, and pre-reads)
- Organize and prioritize large volumes of information, daily calls, and emails for follow-up
- Update, maintain, and circulate the staff basic contact list
- Assist with office events by arranging catering, decor, gifts, and or cash donations
- Order and maintain office groceries and stationery requirements
- Coordinate instrument repair requests and scheduling of repair and preventative maintenance services
Part-time Front Desk Administrator - Sorbet Canal Walk - Cape Town, ZA
(2019-09 - 2020-11)
Part-time Front Desk Administrator - Sorbet V&A Waterfront - Cape Town, ZA
(2017-05 - 2018-05)
- Welcome all guests to the store by displaying a friendly, warm, and professional attitude (Make eye contact, acknowledge clients even when busy, and smile)
- Understand and advise guests on all treatments on the menu
- Advise clients and sell retail products when therapists are unavailable
- Actively promotes and up/cross-sells treatments
- Understand the benefits of the Sorbet Loyalty Program and offer the loyalty program sign-up to all guests who visit the store
- Accurately book appointments and/or handle changes made to appointments
- Handle guest questions and concerns professionally and accurately
- Answer calls and respond to emails related to services or products in a friendly professional manner
- Handle appointments and appointment reminders
- Manage citizens' work schedules/rosters
- Responsible for managing store opening and closing procedures
- Manage and is responsible for stock counts and inventory control (Daily in and Out Counts, weekly Full Inventory Check)
- Manage stock receiving procedures as per Sorbet Franchise Systems Manual
- Responsible for receiving stock and capturing invoices on ESP
- Manage customer complaints
- Assist with administrative accurate invoice filing and controls
- Manage refunds and exchanges; card payments; cash takings and daily banking
- Complete accurate daily cash-up
- Maintains a clean professional working environment by doing hygiene checks
- Maintains a clean and organised front desk, as per franchise regulations
- Maintains accurate stock levels with the store manager
- Communicate any staff/ guest problems that need attention to the store manager or franchisee
- Perform any other reasonable requests and tasks related to the maintenance of the business as requested by management from time to time
Customer Service Associate (Inbound UK & NA Retail department) - Amazon Development Centre - Cape Town, ZA
(2013-09 - 2014-05)
- Receive inbound calls from customers
- Manage length of calls communicate clearly and effectively
- Stay updated with Amazon policies
- Promote teamwork and call center success educate customers on Amazon policies
- Submit queries to the relevant departments
- Chase up orders
- Provide quality customer service on every call
- Submit queries to couriers
- Confirm telephone call with an email after every call
- Follow up with customers within a specified period
Sales Consultant - Cellucity - Cape Town, ZA
(2012-12 - 2013-09)
- General housekeeping
- Operate point of sale system
- Assure maximum sale of accessories
- Process upgrades
- Process new contracts
- Process contract transfer of ownership
- Advising customers on contract deals
- Assuring customer fully understands contract and warranties of device
- Assisting with daily cash up
- Book in devices for repairs
- Book in devices for technical support
- Process sim swops
- RICA customers' sim cards
- Assist customers with email setup
- Add or remove value-added services from contracts
- Assist customers with insurance claims
