Erica Phora

Results-driven professional with proven communication, negotiation, and interpersonal skills. Expertise in account management and customer service, consistently achieving high client satisfaction and building lasting relationships. Focused on utilizing these strengths to enhance business performance and advance within the industry.

As a Procurement Specialist with experience at Promo One and Point Marketing Group, I have successfully managed complex accounts and procurement projects from start to finish. My career progression demonstrates superior customer service and strategic supplier negotiation, which has resulted in high client satisfaction and cost savings. I excel in developing effective purchasing strategies and cultivating robust relationships with stakeholders, always ensuring clear and productive communication.

My interpersonal skills combined with my project management expertise, allow me to navigate challenging client issues to ensure seamless business operations.

National Senior Certificate - 2005