Erin Lyle

Results-driven General Store Manager with strong expertise in strategic planning, team leadership, and operational management. Proven ability to drive revenue growth, enhance customer satisfaction, and manage cross-functional teams. Skilled in project management, customer service, budgeting, and B2B relations, with ongoing studies in Communication Science, Industrial and Organisational Psychology and Project Management.

FIELD MARKETING REPRESENTATIVE at Offlimit communication (2023-01 – 2024-12)

• Promote brand, sharing knowledge and benefits of products, representing the brand and product.
• Engaging with customers, identifying potential customer, answer questions and address concerns on product or brand.

BRANCH MANAGER at Bright City Drycleaners (2024-01 – 2025-12)

• Oversees daily store operations including staff management, inventory control, and customer service to ensure smooth and efficient performance.
• Drives sales and business growth bysetting targets, managing budgets, and implementing marketing and promotional strategies.

ADMINISTRATOR at Dopina Building Projects (2026-01 – Present)

• Maintain up-to-date project records, documentation, and administrative books.
• Order construction materials and coordinate supplier orders and deliveries.
• Track deliveries and ensure materials are received according to project requirements.
• Communicate and coordinate with subcontractors, suppliers, clients, and project teams.
• Prepare quotations, purchase orders, and other project-related documentation.
• Assist with project scheduling and coordinate administrative requirements across multiple projects.
• Maintain organised filing systems and ensure accurate document control.
• Manage daily correspondence, including emails, calls, and follow-ups.
• Support management with general administrative tasks and project coordination.
• Monitor outstanding quotations, orders, invoices, and supplier documentation.

Matric – HYDE PARK HIGHSCHOOL (2022)

Diploma in B2B Customer success Management – ALISON (2025)

Diploma in in Project Management – ALISON (2025)

Diploma in in Administrative Procedures and Support in the Office – ALISON (2025)

Bachelor Of Arts in Communication Science, Industrial and Organisational Psychology – UNISA (2024)