Esha Harilall

I am a professional, well-presented, and customer-focused individual with excellent interpersonal and organisational skills. I possess strong communication abilities, pay close attention to detail, and perform effectively under pressure. Highly adaptable and eager to contribute positively to any organisation.

Guest Hostess at Cape Town Fish Market (2025-12 – 2026-01)

• Welcomed guests professionally and created a positive first impression.
• Assisted with enquiries and handled customer concerns efficiently.

International Client Specialist at USA Global Marketing (2024-01 – 2025-11)

• Managed high volumes of inbound and outbound client communication.
• Maintained accurate customer records and built strong client relationships.

Quality Assurance & Operations Manager at ACQSol Group (2022-05 – 2023-01)

• Oversaw daily operational and administrative activities.
• Ensured compliance with company procedures and quality standards.

Higher Certificate in Human Resource Management – IQ Academy

120-Hour Advanced Certificate in TEFL/TESOL – TEFL Universal

Grade 12 – Solvista Secondary School