Esmarelda Claassen

I have a passion for admin and love to be busy all day long. I can not sit around doing nothing.

I am target driven. I can work well in a group and adapt fast to new environments, however I can also work on my own.

I enjoy new challenges and learn fast. I am in the office administration for the past 20 years.

COMPANY: Medfour Consultants (Nov 2016 – Nov 2022)

POSITION HELD: Administrative Assistant

RESPONSIBILITIES:

Multi-functional position

Answering of switchboard

Managing an organized filling system for Companies

Creating and Managing of Electronic systems for Proof of Submissions of dossiers to SAHPRA (from hard copy to electronic)

All office filing daily.

Ensure all documents is scanned and save to the server

Drafting of Site Master File Letters and submission of Site Master Files to SAHPRA

Ordering of all office stationery/buying of office equipment and necessities

Financial record keeping of wages of gardener/driver

Meter readings of printers to be send in monthly

Scheduling meetings from time to time

Arranging of food/snacks for meetings

Managing of business insurances/submission of claims

Handling of contracts/confidentiality agreements

Courier documentation/dossiers to companies when necessary

Handling of queries from companies regarding proof of submissions to SAHPRA 2007 tot 2021 Opening and closing of product files per company

Arrange for dossiers to be collected/delivered to and from companies.

Scan and rename of dossiers received and save to the server.

Searching for SA innovators on SHAPRA Repository and from pharmacies/companies

Typing of new PI/PIL on template for pharmacists

Assisting pharmacist to convert documents from CTD to eCTD format (OCR/Bookmark of documentation)

Collecting and organizing all information/certificates needed for SAPC & SAHPRA Inspections

Ensure all payments is done monthly through finance department

Deliver all VAT documents to bookkeeper

Receiving of samples/processing the samples and store in sample cabinet with necessary documentation

Handling bookings at Renovaal farm

Ensure pest control & servicing of fire extinguishers is done yearly

Handling company vehicle services/licensing

Follow-up on SMF numbers/Certificates from SAHPRA

Requesting of new SAHPRA licenses & GMP certificates from companies

Managing of sanitizing station during COVID-19 pandemic

Renewal of subscriptions of MIMS

COMPANY: Heiberg Estates CC (Feb 2013 – March 2016)

POSITION HELD: Personal Assistant to Principal/ Office Manager

RESPONSIBILITIES:

Multi-functional position

Answering of telephones/Reception

Typing of valuation letters / buyers and sellers letters

Handling of all office filing (creating a new filling system)

Manage all office equipment – computers, printers etc.

Financial record keeping, invoicing, petty cash and wages.

Data processing Media liaising and insure weekly advertisements in Beeld, Pretoria News and Property Junction

Scheduling appointments for virtual tours

Updating 3 websites on a weekly basis (Heiberg Estates, Private Property, Property 24)

Upgrading of property lists and client database

Drawing- up of show brochures and invitations and putting up show boards weekly

Buying of all office equipment and necessities

Arranging all flights and vehicle bookings for the Principal

Manage all business insurances

Manage all personnel issues.

Manage all technical issues related to internet & computers, telephones etc.

Managing of all personal information and documentation of Principal Printing of new contracts, addendums etc.

Manage all FICA documents & ensure we keep to rules of FICA & communicate with attorney firms Opening and closing of new and old files

Handling of contracts with service providers like ITEC, Vodacom, MTN, Dynamic Technologies etc. Handling of all personal and medical information of Principals Mother

Handling and arranging food and care for the Principals Pets

COMPANY: Botha & Ruthven Attorneys (2011/10/24 to 2012/08/30)

POSITION HELD: Debt Collectors Clerk

RESPONSIBILITIES:

Data Capturing

Answering of telephones

Confirmation of employments

Arrange appointments with HR to see the clients.

Drafting of Section 57, Section 129 and Section 58

Loading of Debit Orders on the Nu-Pay system

Allocating payments on relevant customer accounts

Handling client/branch queries daily

Handling of Judgments and drafting of judgments

Opening of new files

COMPANY: Government Printing Works (Temp) (2010/04 - 2011/04)

POSITION HELD: Typist (Typing Speed 55 – 60 wpm)

Typing of

Government Gazette’s Gauteng

Gazette’s Patent

Journal Liquor Licenses

Estates Sales in execution

Orders of the Court

COMPANY: Weigh –Less (2008 -2010 February)

POSITION HELD: Branch Assistant

RESPONSIBILITIES:

Running areas as from the Pretoria Office as far as Limpopo, Mpumalanga, North West and Botswana Job description includes the following:

Answering of telephones

Handling all queries of groups and areas

Recruitment of new group leaders

General office filling

Petty cash and petrol claims

Planning of diary

Scheduling of all meetings and conference calls

Planning and handling of all branch functions

Ordering of stock from the warehouse

Arranging courier services for collections and deliveries

Arranging flights, and stay overs and all payments

Handling all HR documents and salaries

Daily correspondence with area managers

Interviews with new area managers training to new group leaders, group assistants, and area managers

All figures done on a daily/weekly and monthly basis

Planning of year budgets and monthly budgets

Typing of all minutes and agenda’s

Meeting deadlines daily, weekly, and monthly

Running all area without area managers as a stand in area manager

Helping with marketing material for areas without area managers

COMPANY: Lexis Nexis Butterworth’s (2003-2008)

POSITION HELD: Supervisor Legal Librarian

RESPONSIBILITIES:

Updating of all legal and law books

Sorting and replacing of new loose leaves

Sorting of Government Gazette’s

Organizing of new libraries

Visits at all law firms and clients – daily

Quotations and Administrative duties

Updating of all legal loose leaves

Planning daily/weekly and monthly movements of staff members

COURSES COMPLETED AT LEXIS NEXIS: Courses done through Connectivity.

Insights Customer 1st

Launch Workshop Customer 1st Phase 2 Taking the heat

Customer 1st Connecting and adapting with insights

Personal development –Preparation workshop Sociability

Manageability

Managing stress with insights

Brining the solution strategy to life

Negotiation skills

EDUCATIONAL BACKGROUND:

HIGHEST GRADE PASSED: Metric 2002

SCHOOL: Gerrit Maritz High School

SUBJECTS:

Afrikaans (HG)

English (HG)

Biology (SG)

Typing (40w/pm) (currently 55 – 60 wpm)

Science (LG)

AFTER SCHOOL STUDIES:

NQF4 ESTATE AGENTS QUALIFICATION Completed 2015 (still need to write PDE exams)

COURSE DONE AT CENTURION COLLEGE: (Diploma in Business Management – Two subject still outstanding to be completed) (2003-2004)

Office Practice (N3 – N5)

Communication (N3 – N5)

Computer Practice (N3 – N6)

Information Practice (N3 – N6)

COMPUTER KNOWLEDGE:

Windows 95, 98, 2000, XP, 2007, Vista, Office 2000, MS Word, Excel, Power Point, Quark X-press 6.1, DCS, Lexpro (3 months experience), Nu-Pay (Loading of Debit Orders), Practice Manager, Fusion (Private Property), Propctrl (Property 24), Corel Draw, Windeed property searches, Payprop, CMA.