Estelle Redelinghuys

I am a passionate, patient and naturally driven aspirant. Through my experience I have developed excellent communication and interpersonal skills when dealing with customers at all levels including face-to-face and telephonic interactions, to ensure successful communication via actively listening as well as probing questions. I have experience in administration and customer service and have the ability to network, take pro-active initiative and achieve the desired result.

Works effectively on own initiative with the organization and time management required to complete assignments on time and to the required challenging working environments. I am currently looking for a new and challenging role, one which would enable the use of my existing skills, while allowing me the opportunity for continued professional development.

SALES / ADMINISTRATION

» Selling a range of products and services, to both new and existing clients.

» Generation of quotations & invoicing .

» Ordering of Stock

» Omni Account

» Closing sales and making plans to gain repeat business.

» Creating and updating Safety Files and Contractor Packs

» Identify prospective customers and followup on leads and develop/maintain relationships to ensure company growth.

» Attend site meetings.

» Constant up-keeping of communication to ensure a good relationship with clients

ADMINISTRATION 

» Set up meetings and taking notes in meetings

» Keeping track of important tasks and deadlines

» Microsoft Word, Microsoft Excel and Outlook

» General Office management

» General filling and maintenance thereof

» Generation of quotations, invoices & monthly statements

» Sales and stock control / ordering stock

» Coordination of incoming and outgoing orders

» Accounting responsibilities (Pastel Accounting)

» Generate a monthly / yearly sales summery (Income & Expenses)

» VAT » Submitting PAYE & UIF

» Salaries

» Handling of Petty Cash

» Coordination of collections and deliveries

» Opening and closing office

WARRANTY CLERK 

» Warranties– Multi Franchise (Hyundai,Cherry and TATA)

» Customer support

» Ordering of parts

» Handling e-mails

» Telephone inquiries

SKILLS

• MICROSOFT WORD 
• MICROSOFT EXCEL 
• MICROSOFT POWERPOINT 
• MICROSOFT OUTLOOK 
• PASTEL ACCOUNTING 
• SAGE ACCOUNTING 
• OMNI ACCOUNTS

1. National Senior Certificate 
2. SHE REP Certificate
3. Pastel Accounting: Completed Course (Not Examination)