Eulenda Thema

Dynamic professional with a proven track record at Thage Businesses Development, excelling in project management and team leadership. Adept at strategic planning and fostering collaboration, I enhanced client satisfaction and secured key partnerships, driving growth and innovation. Committed to delivering exceptional results while cultivating a positive work environment.

Managing Director - Thage Businesses Development - Johannesburg

(2016-09 - 2022-01)

• Established company-wide policies and procedures to ensure compliance with regulatory and legal requirements.
• Built and maintained a high-performing team; leading to increased customer satisfaction and loyalty.
• Facilitated communication between internal departments to ensure seamless operations.
• Led strategic initiatives to optimize operations, resulting in increased efficiency and cost savings.

Sales Personal (Part-Time) - House & Haven - Johannesburg

(2013-04 - 2014-02)

• Proven ability to negotiate and close sales deals.
• Achieved highest customer satisfaction ratings in all areas of customer service.
• Established and maintained an excellent rapport with clients, both internal and external.
• Developed and maintained relationships with key customers to promote and increase sales.

Floor Decorator (Contract) - Casarredo - Johannesburg

(2012-02 - 2012-11)

• Arranged the showroom floor for client viewing.
• Exceeded customer service expectations by going above and beyond to ensure customer satisfaction.
• Provided timely advice to clients on a variety of designs.
• Scheduled customer appointments and managed customer databases.

Interior design project coordinator - Goldrush - Roodepoort (Johannesburg)

(2015-05 - 2016-03)

• Managed full project lifecycle for multiple interior design projects, from initial concept to final installation, ensuring adherence to timelines and budgets.
• Coordinated with vendors, contractors, and clients to secure quotes, select materials, and resolve project-related issues.
• Developed and maintained project documentation, including schedules, budgets, and correspondence logs.
• Created detailed floor plans, elevations, and 3D renderings using AutoCAD and SketchUp to visualize design concepts.

High School (Grade 12) - Sandown High School (2006-12)

B. Tech - Civil Engineering in Environmental Engineering - University of The Wits (2007-02 - 2010-09)

Diploma - Interior Design - The Interior Design Institute (2014-02 - 2015-03)