Faith Gitau

Highly experienced Casino Gaming Professional with over 17 years of progressive experience in casino table games, including Dealer, Dealer Inspector, and Pit Boss roles. Skilled in supervising gaming operations, ensuring compliance with gaming regulations, monitoring dealer performance, resolving customer concerns, and delivering exceptional guest service. Strong leadership, communication, and problem-solving abilities with extensive knowledge of Roulette, Blackjack, Baccarat, Texas Hold'em Poker, Seven Card Poker, Three Card Poker, Pontoon, and Niu Niu.

Dedicated to maintaining game integrity, operational efficiency, and a positive gaming environment.

DEALER INSPECTOR - SIMBA CASINO - NAIROBI - KENYA

(2025)

• Supervise daily gaming operations across multiple table games.
• Monitore dealers to ensure compliance with casino policies and gaming regulations.
• Conduct table inspections and verified payouts.
• Train and mentored newly recruited dealers.

PITBOSS - GOLDEN PALACE CASINO - NAIROBI - KENYA

(2021 - 2024)

• Managed gaming tables and supervised dealer performance.
• Ensured fairness and integrity of all casino games.
• Maintained compliance with internal controls and gaming standards.
• Coordinated staffing assignments during shifts.

DEALER INSPECTOR - ROYAL PALM CASINO - NAIROBI - KENYA

(2018 - 2021)

• Dealt casino table games accurately and professionally.
• Managed chips, cards, and gaming equipment.
• Processed payouts and collected losing bets.
• Delivered friendly and professional customer service.

DEALER TO DEALER INSPECTOR - MAYFAIR CASINO - NAIROBI - KENYA

(2008 - 2017)

• Operated table games including American Roulette, Blackjack, Texas Hold’em, Caribbean Poker, Russian Poker, Brag Poker, Pontoon, Baccarat, and Niu Niu in full compliance with casino regulations.
• Managed chip distribution, bet placements, and payout calculations with high accuracy and speed.
• Applied strong mental arithmetic skills to calculate winnings quickly and correctly under pressure.
• Ensured strict adherence to gaming procedures and house rules at all times.
• Monitored table activities to detect cheating, fraud, or irregular behavior.
• Delivered professional and engaging customer service to local and international guest

BACHELOR OF BISINESS ADMINISTRATION - KAMPALA UNIVERSITY (2009)

KENYA CERTIFICATE OF SECONDARY EDUCATION - KAGWE GIRLS HIGH SCHOOL (2002)

KENYA CERTIFICATE OF PRIMARY EDUCATION - RECECOURSE PRIMARY SCHOOL (1998)