Fana Sibeko

An approachable, motivated and confident individual with the ability to excel sales targets and make a real difference in the organisation's revenue generation. Proven ability to build strong relationships with clients, identify opportunities, and deliver innovative solutions to drive sales. Passionate about leveraging my negotiation skills and strategic mindset to exceed sales targets and contribute to company growth.

Committed to excellence and dedicated to analysing business records to make recommendations that lead to increased profitability and growth. I am an analytical, vibrant profession and highly motivated, confident individual with exceptional multitasking and organisational skills. Possess strong social skills that enable me to be a strong relationship builder with clients, colleagues and third-party stakeholders.

Sales Consultant - Proudly South African Membership

(2024-03 - 2025-03)

• Engage and articulate information about Proudly South Africans value proposition to qualifying members
• Maintain a well organised up-to-date and accurate sales information with activity reports
• Engage with leads, schedule and book introductory meeting with prospective clients
• Generate proposals and close sales by prospecting, qualifying, and securing meetings with targeted companies
• Understand the value proposition to successfully secure meetings with Platinum and Diamond tiered members
• Achieve targets as indicated by the Membership Manager and submit weekly pipeline reports
• Support and participate in Proudly South African events and marketing programmes to build a network for new business leads
• Tender monitoring
• Adhoc duties as instructed by the Membership Manager

Customer Service Representative - Quantanite (BPO) FirstPort Property Management UK

(2022-09 - 2023-05)

• Addressing tenant inquiries, resolving complaints, and ensuring tenant satisfaction
• Managing lease agreements, renewals, and terminations
• Coordinating maintenance requests, inspections, and repairs
• Processing rent payments, monitoring property budgets, and preparing financial reports
• Maintaining accurate property records and documentation
• Preparing and distributing notices and communications to tenants
• Assisting in marketing and leasing vacant units
• Escalating inquiries to the appropriate team, when necessary
• Liaising with solicitors and clients on defaulted payments

Sales Executive - First National Bank (FNB)

(2016-03 - 2021-12)

• Rendering short term and long-term insurance plans (Life Cover, Mortgage protection plan, hospital cash back plan, funeral cover, accidental protection plan, Dynamic Life Cover)
• Builds business by identifying and selling prospects, maintaining relationships with clients
• Identifies business opportunities by identifying prospects and evaluating their position in the industry, researching and analysing sales options
• Sells products by establishing contact and developing relationships with prospects, recommending solutions
• Prepares reports by collecting, analysing, and summarizing information
• Maintains quality service by establishing and enforcing organization standards
• Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies
• Contributes to team effort by accomplishing related results as needed.

Sales Representative - O'keffe & Swartz

(2015-06 - 2015-12)

• Selling short and long team insurance, funeral plans and accidental plans
• Research and source potential clients and build long-term relationships with them
• Persuade prospective clients to engage in a phone conversation and/or meeting to discuss insurance products
• Advise clients on the insurance policies that best suit their needs
• Customize insurance programs to suit individual clients
• Re-assess the policy needs of existing clients after life-changing events

Store Associate 3IC/2IC - Mr Price

(2013-10 - 2015-02)

• Clean the store and ensure products are properly displayed before the store opens
• Organize merchandise on shelves and restock them when they become empty
• Find and retrieve store merchandise
• Advise customers concerning particular products or services
• Perform routine inventory counts and submit reports to the Store Manager
• Carry out other store administrative tasks as directed by the Store Manager
• Upsell to customers through recommendations

Business Analysis - Business Analysis - Milpark Business School (2020)

Grade 12 - Townview High School (2012)

Regulatory Exam - Moonstone Business School (2018)