Farouk Davids

With my outgoing proactive personality I can work easily as part of a team or can be self-motivated if required. Throughout my professional retail career I had appositive customer focus attitude aiming to provide the highest standard of service possible whilst working in a variety of roles whereby I have gained valuable experience in store base environments.

Store Controller Stock & Risk Admin Manager - Edcon (Jet Mart Mitchell's Plain) - Cape Town

(2016-01 - 2017-05)

• Inventory management receiving & dispatch of stock discrepancy report monitoring
• Feedback and update to store manager P&L reports, customer returns, complains
• Store maintenance OHASA compliance security systems in working order
• Front door and back door checks 'staff purchases checks' cashiers manual reports checks
• Fraud disputes investigation till shortages investigation log for deduction conduct audit reports admin reports
• Stock balancing expenses report rem & overtime report store financials report store system discipline and procedures staff sick. Absentee's annual leave monitoring staff search procedures. Resolve conflicts monitoring of store operations stock loss action plan& shrinkage report minimize. Stock loss on high price merchandise 'staff development & training keep staff motivated. Prepare monthly & quarterly report P&L scrutinize reports on over spend 'department' execution on mark downs &Stock cleara

Department Manager (soft lines: clothing, men's ladies, boys, girl's infants; hard lines: kitchen & table ware, electrical ware, domestics' detergents, foods) - Edcon (Jet Mart Mitchell's Plain) - Cape Town

(2013-01 - 2015-12)

• Stock & sales report on department. coordinating store reports stock turn reports
• Cellphone specialist. Stock levels counts report to merchants for replenishments stock loss action in place
• Price labels on shelf's price adjustments checks. Mark downs executed. Reduce to clear stock
• Visible merchandise on floor & shelf's assist manager with duties to enhance and improve customer service' create action plan to improve sales &stock turn set meeting with manager.

Stock room Manager - Edcon (Jet Mart Mitchell's Plain) - Cape Town

(2010-01 - 2012-12)

• Inventory balancing reports. Stock loss action plan in order. Stock process security alert tagging system Staff training on tagging system. Soft lines (clothing &shoes) hard lines (home ware. foods 'electrical) Stock rotation and pack in departments. Mark downs damages destroy as per company system &procedures. stock made floor ready for replenishment .receive a clear of any stock. Stock clearance check for replenishment. Stock display on department as per planogram 'stock price. Sale on markdow

Store Manager - Edcon (Jet Mart Mitchell's Plain) - Cape Town

(2004-01 - 2009-12)

Coordinating branch operation, process the distribution operation, customer services, internal sales, set up daily target and achieve new goals. Provide staff with training, equipment and development. looking at store growth opportunities and on department. Execute merchandise on sale, mark downs and reduce to clear ticketing all merchandise. Daily and weekly report to head office. P & L report review on REM and overtime report.

Trainee & relieving Manager - Edcon (Jet Mart Mitchell's Plain) - Cape Town

(2001-01 - 2003-12)

Staff recruitment. Coordinating store operations. Staff performance and development 'staff schedules and objectives. Target sales & financials reports. Meeting customer satisfaction. Set & meeting goals make sure stock get on time to the floor as per customer needs. Problem & customer solving store managers relieve as per annual schedule Merchandiser: New store opening. store relocation. Store closing .store revamp. Stock I.S.T. to stores Remerchandise of stores.

Retail auditor -internal & external - Edcon (Jet Mart Mitchell's Plain) - Cape Town

(1999-01 - 2000-12)

Travel to the top high risk & shrinkage stores. Inventory checks 'bank discrepancy report cashier short & overs EFT reports. Accounts fraud report 'supplier discrepancy report 'POD reports .markdowns report' offline purchase report .cashiers manual capture report' I.S.T report.

Store supervisor - Edcon (Jet Mart Mitchell's Plain) - Cape Town

(1997-01 - 1998-12)

Team lead. Set cashiers daily target 'store replenishment. Merchandise price and shelf edge labels ticketing .execute promotions adverts due before C.O.B advert stationary in line with visual merchandiser report .Customer report returns & quality.

Head Cashier & Admin - Edcon (Jet Mart Mitchell's Plain) - Cape Town

(1995-01 - 1996-12)

Cashier floats. & change check & order. Cashiers cash up balancing report. Spot checks on tills. Short & over report. Cashiers banking report 'daily banking report cash capture ready & send to bank. Banking daily report cash from hand discrepancy report

Receiving clerk - Edcon (Jet Mart Mitchell's Plain) - Cape Town

(1993-01 - 1994-12)

Warehouse &suppliers stock received as per invoice quantity received as per invoice quantity provide .P.O.D and DISCREPANCIES were applicable. I.S.T AS PER stores request. Damages & expire merchandise return to suppliers and as per store notification 'Inventory report balancing. Stock & shrinkage control dispatch control on stock movement request & receives.

Shop assistant cashier & sales assistant - Edcon (Jet Mart Mitchell's Plain) - Cape Town

(1991-01 - 1992-12)

Provide customer service que busting

Grade 10 - Harold Creasy (1970-01 - 1980-12)