Farrel Steenkamp

Experienced and technically skilled Automotive Artisan/Technician with 15+ years of success in diagnostics, repairs, and maintenance of petrol, diesel, hybrid, and electric vehicles. Demonstrated expertise across vintage and modern vehicle systems, with strong leadership in technical teams. Adept at quality assurance, customer service, and ensuring compliance with manufacturer standards.

Artisan / Technician at TC Defenders (Present)

• Diagnosing and repairing a wide range of vehicles, from vintage to hybrid electric (HEV) models
• Performing advanced diagnostics using modern tools and software
• Engine, transmission, and electrical system troubleshooting and repair
• Leading and mentoring junior technicians on procedures and best practices
• Ensuring compliance with all manufacturer repair standards and procedures
• Conducting quality assurance checks and repair validation
• Providing customer support and repair explanations to clients
• Ordering and managing parts inventory
• Disassembling and reassembling vehicle systems with precision

Artisan / Technician at SAPS Jacobs Garage (2014-01 – 2024-01)

• Diagnosing and repairing petrol and diesel government vehicles
• Fault finding, disassembly, and full system restoration
• Ordered parts and processed warranty claims
• Maintained service records and tool calibration
• Mentored apprentices and managed on-site training
• Conducted short-distance vehicle collections for service
• Handled customer and departmental queries with professionalism
• Lead, mentor, and manage a high-performing marketing team, fostering a collaborative and results-driven work environment
• Monitor brand consistency across marketing channels and materials

Artisan / Technician at Barons VW Dealership (2012-01 – 2014-01)

• Performed diagnostics and mechanical repairs on VW vehicles
• Processed warranty claims and managed parts requisition
• Stripped and reassembled engines and critical systems
• Delivered excellent customer service and follow-up

Apprentice - Artisan at Alpine Motor Group (VW & Audi Centre) (2008-01 – 2012-01)

• Supported qualified technicians in diagnostics and repair
• Maintained workshop tools and cleaned engine bays
• Assisted in repairs and learned servicing procedures on VW and Audi vehicles

Matric in Grade 12 – Fairvale Secondary School (2006-01)

Motor Mechanic Training in Levels 2, 3 & 4 – Accredited Training Institution (2007-01 – 2011-01)

Trade Tested Motor Mechanic – Accredited Trade Testing Centre (2011-01)

ATA Training – Automotive Training Academy (2012-01)

Garage Administration Program – Automotive Skills Development Centre (2013-01)