Fattima Sheik
Customer Experience Manager
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About
With a strong background in customer service and over 20 years of team management experience, I believe I would be an excellent addition to your team.
Experience
With a strong background in customer service and over 20 years of team management experience, I believe I would be an excellent addition to your team.
As you can see from my attached resume, I have worked in a variety of customer-focused environments throughout my career. These experiences have provided me with the distinct ability to successfully resolve a wide range of customer issues and inquiries.
My strong interpersonal skills enable me to communicate with customers on a personal level, understand their needs, and quickly and efficiently solve their problems.
I am also very familiar with working in a team setting and obtaining the necessary targets.
My passion has always been and will always be building relations with our clients and our business.
Education
Education:
Matriculated in 1994
MBSA
Obtained my certification as a Certified Service Advisor in 2013 through MBSA.
Rain In progress with obtaining my NQ5 Senior Management via Ifundi.
