Fernando Pedro

Enjoy being part of a team of experts in an orderly environment and seek for the opportunity to extend knowledge in order to specialize, gain unique skills, authority and the respect of others while contributing to the success of the organization.

Owner Managing Physical and online Shop at Ultraboost Sport Nutrition (Pty) Ltd (2023-05 – 2026-04)

• Managing and selling on Takealot and Bob Shop
• Creating Spreadsheet to control stock and Finance
• Managing storage package and logistic for e-comerce sales
• Selling via my own website
• Managing Shopify account and data
• Managing ecommerce process flow on sites like TakeALot and Amazon
• Bookkeeping for own business
• Scrutinizing invoices and receipts
• Stock control – Purchasing
• Drafting employment contracts
• Payroll
• Managing day-to-day activities
• Running my physical Shop at Mall
• Stock and Asset acquisition
• Setting up and running POS system

Designated Agent / Labour Inspector at National Bargaining Council for the freight and Logistics industry (NBCRFLI) (2009-06 – 2023-12)

Started in Mosselbay first 2 years responsible for full function of the Branch and inspection in the Region. Transferred to Cape Town Office June 2011.

• Enforcement of Collective Agreements
• Managing day to day running of George Branch
• Educational inspections
• Case investigations
• Educate employers and provide support on the application of Council's Agreements and Labour issues and presentations
• Marketing and training of companies to go on line
• Vetting of employers on monthly basis
• Prosecute at arbitration meetings, collect and serve all arbitration awards
• Serve Section 143 applications on respondents
• Managing satellite branch (George)
• Conducting Settlement agreements for Cases
• Liaising with client 3rd parties (attorneys, consultants) on behalf of the Council
• Educating employers and employees on retrenchment and liquidation processes
• Labour broker inspections/ enforcements and education
• Conduct investigations re applications for exemption from provisions of Council's Agreements
• Resolve Error Logs and Invoice queries
• New registrations
• Record statistics on weekly/monthly/quarterly basis
• Year End payouts-Calculations, checking and assist funds admin with processing of applications
• Preparing for demarcation cases and doing inspection in loco as part of preparation
• Inspection of state of wellness center (beaufort- west) and compiling report for Head Office
• Investigate jurisdictional disputes. Draft detailed reports for Regional Manager and Chief Operations Officer of NBCRFLI and Commissioners on findings and compiling substantiating evidence
• Distribution of all circulars/amendments of Agreements to the Industry
• Provide support and assistance in the E-business field
• Collect outstanding monies through conciliation/arbitration
• Quarterly evaluation on knowledge of Council's agreements, policy and strategic documents
• Monthly Challenge reports
• Monthly Statistics reg cases inspections etc
• Designing of excel spreadsheets to automatically calculate case claims
• Assisting with attaining Medical insurance information and reimbursement
• Creating Manual Returns for backdated payments
• Assisting with fund admin queries and payout
• Assisting with collection of documents needed for Holiday Payouts
• Pulling and clearing Block list and clear list during holiday payout period
• Educated employers on how the sector agreements can be used to support and develop relationships beyond just compliance and enforcement
• Attend to complaints and queries of stakeholders including trade unions and employers organizations
• Lead role in liaising and with developer of enforcement system in developing and designing the system to fit enforcement operational needs
• Testing of systems and providing feedback to IT director and regional manager
• Providing solutions to possible problems that system could face
• Providing training on use of system to final users
• Managing day to day operations at cape town branch in absence of Regional manager and Senior Agent
• Handling and recording of petty cash
• Liaising with Procurement dept and IT dept to ensure tools of trade are ordered correctly and received for agents
• Preparation for auditing by internal auditors
• Assisting with drafting response to auditors where errors found
• Collecting and analyzing stats of enforcement department. Drafting report to Senior agent and regional manager
• Strategic annual planning and developing plans of action for enforcement department
• Presenting strategic plans to Regional manager and Senior agent on Powerpoint
• Drafting KPI and SOP on behalf of Western Cape region as advisory template to Head office
• Capturing of new registrations, cases on telnet
• Updating cases and inspections, and closing employers on telnet
• Compiling of weekly and monthly statistics and completion of inspection reports for submission to the Regional Manager
• Designing tool to calculate KPI score
• Explaining and educating agents on their KPI score and giving it through to Senior agent
• Giving instruction in absence of Senior agent to agents (including George Office)
• Induction done with new staff (2017)
• Training new staff on using NBCRFLI system
• Interpreting and explaining provisions of collective agreement to Union officials, employer's association representatives and commissioners
• Checking and signing off petrol claims, Subsistence allowance claims, and telephone and cellphone usage bills on behalf of Regional Manager for Western Cape region in Regional manager's absence
• Checking payments loaded on fnb for payouts by fund admin

Senior HR / Admin Generalist at Tygerberg Hospital (2008-04 – 2008-06)

In-service Training. Recruitment and selection, Training and development, Labor relations.

• Arranging Panel for interviews and a venue
• Drawing up interview schedules
• Informing interviewees about interviews and details
• Typing and sending letters to candidates
• Capturing data of all applicants
• Selecting applicants who meet requirements
• Sitting in on interviews as HR representative
• Counseling panel regarding fair procedure
• Capturing data of training nominees
• Arranging transport for students
• Drawing up training schedules
• Organizing catering for classes
• Organize distribution of +-1000 questionnaires in TBH
• Sitting in on disciplinary hearings as LR rep
• Distribute grievance forms
• Minute taking at IMLC caucus
• Attending IMLC meetings
• Researching collective grievance procedures
• Using policies as a motivating tool
• Researching the levels of motivation of Employees

Part-time Clerk (while studying full time) at Crosscape Express (2003-10 – 2008-02)

Payroll / HR Department

• Filing
• Updating Increases / Personnel Records
• Assisting with checking of Weekly Wages Payroll
• Updating Garnishees Orders
• Any other task requested by Dept Manager
• Creditors Department (when needed)
• Client Payments
• Capturing & Accruals of Invoice

HR Management in Human Resource Management – Cape Peninsula University of Technology (2008)

Business Entrepreneurship in Business Entrepreneurship – Northlink College (2004 – 2004)

Matric in High School (2004)