Fernando Phillips

Resourceful Branch Manager with 7 years of experience overseeing daily operations, staff training, and sales performance to enhance efficiency and customer satisfaction. Proven ability to streamline processes, resulting in significant revenue increases and reduced costs. Possesses strong business acumen, people management, and computer literacy skills, eager to leverage expertise in operational and stakeholder management to uphold the AVBOB brand and achieve business deliverables as a Funeral Agent in Kokstad.

Branch manager - Stop discount Furnitures - Matatiele , South Africa

(2016-08)

• Orchestrated daily branch operations to enhance efficiency and customer satisfaction.
• Spearheaded the training and development of staff, fostering a culture of exceptional service.
• Evaluated sales performance and implemented strategies that led to a significant increase in revenue.
• Streamlined inventory management processes, reducing excess stock and associated costs.

Certificate - Logistic and supply management - Oxbrige (2018-03 - 2019-03)