Fezeka Msweli

To work in an environment which encourages me to succeed and grow professionally where I can utilize my skills and knowledge appropriately.

Advisor, Mentor and Depauty TL - Contact centre international

(2021-01 - 2023-12)

• Devoted to my first duties as customer services advisor, who excelled in her role and became a mentor for gradby then a TL

Advisor and Trainer - Bespoke international group

(2023-01 - 2024-12)

• Devoted to my duties as a customer service representative then promoted to serve a campaign trainer until the campaign closed as the company changed to Konnecta

Advisor - Concentrix

(2024-01 - 2026-12)

• Devoted to the duties as customer service advisor, still currently ongoing as looking to broaden my career horizons

National Senior Certificate - Centenary Secondary School (2012-12)

Undergraduate - College of Humanities Social Sciences - UKZN Howard College (2021-12)