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Fezile Msomi

Fezile Msomi

Motivated and reliable professional with Grade 12 and a Higher Certificate in Marketing from UNISA

Talent
Durban, KwaZulu-NatalMember since September 8, 2026
Customer service experience from retail and financial servicesRetail OperationsStrong verbal Communication and telephone etiquetteBasic in MS WordEmailInternetAble to work under pressureReliable, punctual and team-orientedMS Word
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Customer service experience from retail and financial servicesRetail OperationsStrong verbal Communication and telephone etiquetteBasic in MS WordEmail

About

Motivated and reliable professional with Grade 12 and a Higher Certificate in Marketing from UNISA. Experienced in customer facing roles within retail and financial services. Strong communication skill, fluent English and Isizulu, with proven ability to work under pressure and meet targets. Seeking to grow within a professional environment where I can build long-term skills in customer service, administration, Marketing and Retail.

Experience

GENERAL ASSISTANT - TAX ACCOUNTS FINANCIAL SERVICES

(2023-05 - 2025-11)

  • Assisted walk-ins clients with queries and provided professional front-desk support
  • Maintained accurate client records and handled confidential documents
  • Supported daily office administration to ensure smooth operations
  • Answering and directing phone calls

HOUSEKEEPER & PACKER - TAKE N PAY ARBOUR CROSSING

(2025-12 - 2026-05)

  • Packed good and maintained shelf standards for customers
  • Assisted shoppers and provided friendly customer service
  • Maintained cleanliness and hygiene in stores areas

Education

NATIONAL SENIOR CERTIFICATE - UMTAPHO HIGH SCHOOL (2020-12 - 2020-12)

HIGHER CERTIFICATE IN MARKETING - Marketing - UNIVERSITY OF SOUTH AFRICA (UNISA) (2025-06 - 2025-06)

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