Fezile Msomi

Motivated and reliable professional with Grade 12 and a Higher Certificate in Marketing from UNISA. Experienced in customer facing roles within retail and financial services. Strong communication skill, fluent English and Isizulu, with proven ability to work under pressure and meet targets. Seeking to grow within a professional environment where I can build long-term skills in customer service, administration, Marketing and Retail.

GENERAL ASSISTANT - TAX ACCOUNTS FINANCIAL SERVICES

(2023-05 - 2025-11)

• Assisted walk-ins clients with queries and provided professional front-desk support
• Maintained accurate client records and handled confidential documents
• Supported daily office administration to ensure smooth operations
• Answering and directing phone calls

HOUSEKEEPER & PACKER - TAKE N PAY ARBOUR CROSSING

(2025-12 - 2026-05)

• Packed good and maintained shelf standards for customers
• Assisted shoppers and provided friendly customer service
• Maintained cleanliness and hygiene in stores areas

NATIONAL SENIOR CERTIFICATE - UMTAPHO HIGH SCHOOL (2020-12 - 2020-12)

HIGHER CERTIFICATE IN MARKETING - Marketing - UNIVERSITY OF SOUTH AFRICA (UNISA) (2025-06 - 2025-06)