Fifi Lyn

Dedicated and detail-oriented Administrator and registered Social Auxiliary Worker with over five years of experience in office administration, client services, data capturing, record management and general office support. Currently employed in an administrative role at an elderly care facility, with experience maintaining records, preparing reports, coordinating office activities and providing professional client support. Strong organisational, communication and computer skills, with the ability to work effectively independently and as part of a team.

Seeking to contribute administrative expertise, professionalism and excellent customer service skills to CSS Partners.

Administrator - Zilisimenye Elderly Home

(2020-04)

• Performing daily office administration duties.
• Maintaining accurate client and organisational records.
• Capturing and updating information on filing systems.
• Managing manual and electronic filing systems.
• Assisting clients and responding professionally to enquiries.
• Preparing reports, letters and administrative documents.
• Coordinating appointments and office schedules.
• Handling confidential information responsibly.
• Providing administrative support to management and staff.
• Communicating with beneficiaries, families and stakeholders.
• Ensuring accurate record keeping and document control.

Registered Social Auxiliary Worker

• Supporting vulnerable individuals and families.
• Assisting with client referrals and follow-up services.
• Maintaining accurate records and reports.
• Supporting social service interventions under supervision.
• Working with multidisciplinary teams.
• Upholding professional ethics and confidentiality.

Social Auxiliary Work - South African Council for Social Service Professions (SACSSP)

National Senior Certificate (Matric) - Secondary Education