Floyd Diamonds

Put customer at firts, strict with kpi's and kpa's, customer value proposition,seamless experience, train and develop potential candidates, strategies and follow up on implementation,pro active with action plans,drive sales, combat shrinkage, know your business very well, analysis on competitors,set a benchmark.

Retail operations as a manager at building company Cashbuild and Builders Warehouse with more than 20years experience

Studied National Diploma in Retail Business Management at Tshwane University from 1996 up to 1999