Fortunate Cibi

Dedicated and detail-oriented Administrative Assistant with over 7 years of experience providing administrative, clerical, and customer support services in educational institutions, government elections, and private sector environments. Skilled in data capturing, records management, SA-SAMS administration, scheduling, report preparation, customer service, and office coordination. Proficient in Microsoft Office Suite and committed to maintaining confidentiality, accuracy, and efficiency in all administrative functions.

Administrative Assistant - Masitakhe Secondary School

(2017-09)

• Managed email communication and responded to inquiries professionally
• Answered phone calls and provided front-desk customer support
• Scheduled meetings and coordinated appointments
• Maintained and organised digital and physical records
• Captured and updated learner data using SA-SAMS
• Assisted with basic bookkeeping, including recording invoices and payments
• Prepared reports and official documents for management
• Coordinated travel and accommodation arrangements
• Handled confidential documents and examination materials securely

Deputy Presiding Officer - Independent Electoral Commission (IEC)

(2024-05 - 2024-05)

• Managed administrative activities at the voting station
• Supervised staff attendance and operations
• Operated scanning systems and ensured accurate records
• Maintained compliance with procedures and safeguarded materials

Registration Officer - Independent Electoral Commission (IEC)

(2024-02 - 2024-02)

• Assisted citizens with voter registration and updates
• Verified identity documents and eligibility
• Captured and updated voter information in the system
• Ensured accurate and confidential data handling

Data Capturer - Bongani Rainmaker Logistic Company

(2017-06 - 2017-08)

• Captured and updated company data accurately
• Performed administrative duties including filing, typing, and photocopying
• Answered calls and assisted with general office communication
• Compiled and submitted reports

Office Administration - Office Administration - Institute of Certified Bookkeepers (2019)

Executive Secretary - Executive Secretary - Advanced Technology Training Institute (2015)

Grade 12 - Masitakhe Secondary School (2012)