Group Operations Manager - NTSU Aviation Solutions (Pty) Ltd
(2026-03)
- Spearheaded drone technology and tactical deployment training programmes for law enforcement agencies, transitioning from active flight operations into instructional leadership and mentorship.
- Served as primary liaison between NTSU Aviation and security clients, translating operational capability into commercial outcomes and sustaining key account relationships.
- Standardized regulatory compliance across all operations in line with SACAA Part 101/107, achieving audit-ready documentation and zero non-conformances.
- Engineered fleet management protocols, flight-path risk assessments, and Standard Operating Procedures (SOPs), strengthening operational safety and consistency across sites.
- Directed financial oversight and variance reporting across group entities, supporting achievement of annual turnover targets.
- Validated sales pipelines across business units, ensuring 100% alignment with annual group revenue goals.
- Orchestrated regulatory documentation for UASOC submission, ISO 9001, and SETA certification, achieving compliance ahead of deadline.
- Developed the 2026/27 Operational Roadmap encompassing revenue phasing, resource allocation, regional expansion, and margin protection strategies.
General Manager: Operations - Advanced Aerial & Security Operations
(2023 - 2026)
- Spearheaded the training of [XX] law enforcement officers on drone technology and tactical deployment, marking a strategic transition from active piloting to instructional leadership.
- Directed daily flight operations for a division of 120 drone pilots, 5 supervisors, 2 operations managers, and 1 fleet manager, achieving 100% on-time project delivery.
- Optimized UAV fleet maintenance programmes, sustaining 95%+ fleet readiness and utilisation across concurrent multi-site projects.
- Championed client reporting and stakeholder communication for major infrastructure accounts including Seriti Resources, Glencore, Eskom, HPS, and AECI.
- Mitigated operational risk through real-time Control Room monitoring, reducing incident response times by 30%.
- Standardized SACAA compliance and safety protocols across all sites, maintaining zero regulatory violations.
- Mentored and developed 120+ employees, building a high-performance, safety-first culture that reduced safety incidents by 40%.
- Optimized operating expenses through strategic resource allocation, achieving a 15% cost reduction.
- Engineered operational policies and workflows that lifted efficiency by 25%, while supporting business development that contributed to 20% revenue growth.
Pilot Assistant - UAV & Drone Solutions (UDS) - South Africa, Zimbabwe, Zambia, Mozambique & Eswatini
(2018 - 2018)
- Supported senior pilots with pre-flight preparations, equipment handling, on-site logistics, and post-flight procedures.
Junior Pilot - UAV & Drone Solutions (UDS) - South Africa, Zimbabwe, Zambia, Mozambique & Eswatini
(2019 - 2019)
- Assumed autonomous flight responsibilities, conducted missions under supervision, and built foundational operational experience.
Senior Pilot - UAV & Drone Solutions (UDS) - South Africa, Zimbabwe, Zambia, Mozambique & Eswatini
(2020 - 2022)
- Led complex flight operations, conducted customer demonstrations, and delivered technical training to end users across multiple African territories.
Team Leader & Project Manager - UAV & Drone Solutions (UDS) - South Africa, Zimbabwe, Zambia, Mozambique & Eswatini
(2022 - 2023)
- Managed 70+ drone teams and 105 personnel, ensured 100% on-time project delivery, and maintained 98% fleet availability.
