Francin

A confident, service-driven and adaptable young professional with experience across education, customer service, foodservice operations, event support, and community engagement. Known for excellent communication, strong interpersonal skills, and the ability to remain calm, organised, and attentive in fast-paced environments. I work well with people of all ages, provide warm and professional service, and handle responsibilities with reliability and initiative.

I am quick to learn, safety-conscious, and committed to delivering a positive experience to guests, clients, and learners — qualities that make me well-suited for roles in hospitality, customer service, and flight attending.

Foodservice Assistant at University of Pretoria (2024-01 – 2026-12)

• Assisted with menu preparation, food plating, and serving guests.
• Set up service stations and ensured all service gear was stocked and ready.
• Maintained a clean, organised, a safe foodservice environment.
• Liaised with guests, offering friendly, professional, and efficient service.
• Supported smooth service flow during high-volume periods.
• Oversaw daily foodservice operations and ensured smooth, high-quality service.
• Coordinated staff, service stations, and guest experience during peak periods.
• Ensured food safety, hygiene, and cleanliness standards were consistently met.
• Communicated between kitchen staff and guests to maintain efficient workflow.
• Provided leadership, problem-solving, and support during busy service times

Teacher Assistant – BEEI Program at King Edward VII Preparatory School (2025-06 – 2025-12)

• Supported Grade 3 learners with literacy, numeracy, and comprehension.
• Assisted learners with difficulties and special needs.

Volunteer Teacher Assistant & Receptionist at King Edward VII Preparatory School (2024-10 – 2024-12)

• Assisted teachers with classroom activities and learner support.
• Helped with reading, writing, and foundational learning tasks.
• Provided reception support, including answering calls and assisting parents.
• Maintained classroom organisation and supervised learners.
• Supervised learners during class, recess, and lunch.
• Prepared classroom materials and assisted with activity planning.
• Marked homework and recorded learner progress.
• Helped maintain a positive, safe, and structured learning environment.
• Attended meetings, training, and supported student well-being.

Assistant Event Planner & Caterer at CCC Voice of the Lord Parish (NPO) (2023-01 – 2023-12)

• Assisted with meal preparation and community outreach events.
• Managed stock, supplies, and clerical tasks.
• Helped plan and execute events, ensuring smooth coordination.
• Supported guest service and hospitality during community functions.

NSC Matric – Queens High School (2018-01 – 2022-12)