Francois Roode

Product Manager at Rank Interactive (2023-06 – 2026-03)

Owned and led a product development portfolio, delivering strategic initiatives aligned to commercial and operational priorities, contributing to ~£500k annual impact
Led cross-functional delivery across product, engineering, commercial, and operations teams, improving turnaround time by ~10%
Acted as a key point of contact between internal teams and third-party providers, coordinating integrations, releases, and issue resolution
Translated business, operational, and compliance requirements into structured delivery across frontend and backend teams
Established and tracked performance KPIs across key user journeys, using data to identify bottlenecks and improve customer lifecycle efficiency
Provided end-to-end ownership from discovery through to release and post-launch optimisation, balancing new feature delivery with platform stability and operational support
Identified and mitigated technical, operational, and compliance risks through structured planning and cross-functional alignment
Maintained clear, structured communication with senior stakeholders on progress, risks, dependencies, and performance
Drove process and workflow improvements across product, operations, and support teams to enhance delivery efficiency and customer experience

Product Owner at KTOB Solutions (2022-09 – 2023-06)

Served as the primary interface between customers, stakeholders, and development teams, ensuring alignment between business needs and delivery
Led requirement-gathering sessions and workshops with stakeholders to define needs and improve delivery outcomes
Translated business and customer requirements into prioritised backlog items and clear acceptance criteria
Managed sprint planning, release delivery, and associated risks, ensuring transparency across stakeholders
Conducted UAT and coordinated third-party dependencies to support smooth and successful releases
Delivered 14 successful production releases on time and within scope

Assistant Manager at Profile Feeds (2018-11 – 2022-06)

Managed multiple operational teams (20+ direct reports) with responsibility for performance management, recruitment, and HR processes
Oversaw end-to-end operational workflows, from intake through to delivery
Ensured compliance with safety, quality, and legislative standards while driving efficiency improvements

Director at FDF Transport (2015-01 – 2020-08)

Led operational and strategic delivery for a logistics business, overseeing budgets, planning, and execution
Managed contractors, delivery schedules, and customer relationships to ensure service quality and reliability
Produced financial and operational reports to guide decision-making and continuous improvement

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