Fraser Johnston

Metric orientated, team player I love what I do

Talent

Cape Town, City of Cape TownMember since 20 June 2022

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About

I believe I can add value to any team I join I have a wide set of operational skills.

Experience

I am writing today to inquire about a General Manager. Offering a broad-based skill set and proven leadership acumen, my qualifications closely align with your needs, and I have enclosed my CV for your review.

An experienced leader with a history of development in hotel operations management, financial management, guest satisfaction, and leadership/development, I feel I would make an excellent addition to your company. My history demonstrates that I enjoy challenge and have repeatedly led teams to excel while setting ambitious goals in fast-paced settings. At the same time, I am able to manage and control complex operations with a focus on efficiency and profitability.

Below are some examples of the value I can bring to the General Manager role:

Exhibited excellent business development and leadership skills by coordinating launch of several new hotels.
Proven track record of developing and implementing process improvement and growth strategies leading to +35% increases in hotel occupancy.
Demonstrated success at leading high achieving teams across departments.

It would be a pleasure to provide further details about my background in relation to your General Manager opportunity, and I would welcome the chance to learn more about your current and future needs. Drawing on my hands-on leadership style and wide-ranging accomplishments, I believe that I will positively contribute to your vision and objectives.

Education

National Qualifications Assessor Level 3

Hotel Industry Training Board of South Africa, South Africa

International Diploma in Hotel Management

Varsity College, South Africa

Certifications

Certificate in Strategic Leadership for Hospitality Profession, Cornell | Customer Service: Managing Customer Expectations | How to Handle Poor Performers | Supply Chain & Operations | Leading with Fearless Mindfulness | Learn Emotional Intelligence, the Determiner of Success | Managing Conflict: A Practical Guide to Resolution in the Workplace | Presentation Tips for Pitching to Investors | The Leader’s Guide to Mindfulness | Transitioning from Manager to Leader | Wellbeing in the Workplace, LinkedIn

Professional Training

Juiced Course, Protea Hotel

Train the Trainer Course, Protea Hotel