Fundiswa Hlophe

A dedicated individual with strong communication, problem solving and multi-tasking skills, with over 3 years of experience in cash handling and customer service, adept at managing inventory counts for accurate stock levels. I am highly organised and reliable. I am comfortable working either on my own or as part of the team.

Shop Assistant - M-Scents - Pietermaritzburg

(2025-01 - 2026-06)

A highly motivated, dynamic and customer-focused retail professional with a proven track record of increasing sales and improving customer satisfaction, seeking a challenging role to grow and leverage my operational expertise and contribute to immediate value to the team and continued success.

• Process an average of 100+ cash and card transactions daily using POS system.
• Perform accurate daily cash- ups, balancing terminal logs against cash in drawer and reporting any discrepancies to management.
• Receive, check and unpack new stock and ensure items are accurately logged in to the system via Goods Received Note (GRN)
• Manage stock levels by performing weekly inventory counts.
• Ensure all products are correctly merchandised.
• Resolve customer complaints and queries efficiently and enhancing customer satisfaction.

Cashier - Total PMB Motors - Pietermaritzburg

(2019-08 - 2021-06)

• Handling payments for fuel, snacks and retail items including cash, credit and vouchers.
• Operating the register, ensuring accurate inventory scanning and balancing the cash drawer at the end of shifts.
• Greeting customers, answering queries and resolving complaints.
• Cleaning the cashier area, restocking shelves and maintain a clean, orderly environment.

Matric - Dingeka Technical High School (2017-01 - 2017-12)