Gabriel Abrahams

To secure challenging experiences in the industry. To ensure that I push myself to my fullest potential.

Hospitality Intern - Protea Hotel by Marriott Breakwater Lodge

(2018-03 - 2019-01)

Key Responsibilities included work across multiple departments.

• Front Office
• Housekeeping Management
• Restaurant
• Chef 3 months

1st Year Hospitality Intern - Protea Hotel by Marriott Hilton KZN

(2019-01 - 2019-06)

Relocated back to Cape Town as the property left the Marriott Portfolio.

• 3-month chef duty
• 3-month waiter

1st year Intern - Protea Hotel by Marriott Fire and Ice

(2019-07 - 2019-12)

• Assisting in banqueting
• Waitering and assisting F&B manager with daily duties

Casual - EGD Enterprises

(2020-03 - 2020-09)

• Stock taking
• Site Management

Restaurant Waiter and Barman - Kloof Street hotel by Lionroars

(2021-10 - 2022-03)

• Waitering
• Assisting manager with stock taking

Guest Experience Agent - Kloof Street Hotel by LionRoars

(2022-04 - 2022-12)

Promoted to Guest Experience Agent.

• Handling check in and check outs
• Pitchecks

Assistant Front Office Manager - Kloof Street Hotel by LionRoars

(2023-01 - 2024-08)

Promoted to Assistant Front Office Manager.

• Assisting Manager with monthly reports and month end procedures
• Doing rosters
• Balancing house accounts

Front Office Supervisor - Protea Hotel by Marriott Seapoint

(2024-08 - 2024-11)

• Front office daily tasks
• Rostering
• Ensuring enrolment targets are met by the team
• Guest service
• Assisting the Front office manager

Hotel Duty Manager - Protea Hotel by Marriott SeaPoint

(2024-10 - 2025-05)

• Assisting all departments - Front office, Housekeeping and Security
• Championing guest service
• Checking of Arrival rooms
• Championing Guest Voice

Front Office Manager - Protea Hotel by Marriott SeaPoint

(2025-04 - 2026-04)

• Ensure warm, efficient check-in and check-out processes
• Handle VIP arrivals and special requests
• Resolve guest complaints and service recovery
• Monitor Guestvoice scores
• Maintain Marriott service standards
• Training of staff
• Managing house accounts

Grade 12 - Portlands High School (2016)

Diploma - Hospitality Management - Cape Peninsula University of Technology Granger Bay (2019)