Gcobisa Jacobs
Admin Assistant/Customer Service
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About
A customer service professional who is very energetic and enjoys working with people. Reliable and trustworthy individual with vast experience handling cash, and pride myself with serving customers by exceeding their expectations.
Experience
Jan 2023 – Current Cashier (Braai Block)
Gauteng, Johannesburg Region
Duties
Client services (assist customers with purchases)
Cashier (Attend to client’s purchases, daily cash balancing)
General admin work
Jan 2019 – Feb 2020 Admin Intern (Richfield Graduate Institute of Technology)
Gauteng, Johannesburg Region
Duties
Distributing brochures for new academic year
Explaining to potential students about the registration process
Answering phone calls and resolving queries from prospective and current students
General admin work
Reason for Leaving: Contract expired
Feb 2013 – Apr 2013 Sales Assistant (Tafelberg Furnishers)
Western Cape, Cape Town Region
Duties
Client services (assist customers with purchases) Sales (selling furniture goods to various customers and running of promotions) Product knowledge (explaining to customers about different products on offer)
Reason for Leaving: Relocation
Nov 2006 – Feb 2012 Check Out Assistant Cashier (Pick n Pay)
Western Cape, Cape Town Region
Duties
Client services (Customer service and products knowledge) Cashier (Attend to clients purchases, daily cash balancing) Adhoc duties
Reason for Leaving: Resigned (due to personal reasons)
Jan 2005– Dec 2005 Factory Clerk (PEP Clothing)
Western Cape, Cape Town Region
Duties
Answering phone and taking messages. General administrative duties for Fashion department Ad-hoc queries
Reason for Leaving: Contract expired
Education
Dec 2018 Higher Certificate in Business Administration at Richfield Graduate Institute of Technology
Bookkeeping, Economic Environment, General Management, Information Systems, Office Administration
Nov 2001 Senior Certificate
Grade 12 / Matric at Luhlaza High School (Secondary/High School)
Xhosa, English, Afrikaans, Accounting. Business Economics, Economics
