Genevieve Schultz

Profile 

I am an extrovert. I love people and I have a heart for social justice. In my work I strive to be professional, an excellent administrator and an asset to my team. My skill set includes excellent people management skills, extensive experience working in administration in the Education and Tourism sectors, project management, human resources processes and functions. Part of my current job also entails being the compliance officer and communications channel between the school and the Department of Education, Social Development, SACAI and other governing bodies.

IN MY PRIVATE CAPASITY

As registered Place of Safety and Foster Parents for the past 6 years, my husband and I advocate for foster care & adoption of the abandoned, abused, and neglected children of South Africa. We train and counsel foster parents and offer them a network of likeminded blended multicultural families, as a support network and friendship. As a multi racial family, we live and speak with purpose to be inclusive and outspoken about equality of rights and opportunity for all people regardless of race, sex, orientation, or ethnicity. As a family we strive to service our community and I was nominated A Hero for Children in 2022 by Child Line & McCarthy Motors SA.

WORK EXPERIENCE

2021-Current

Human Resources Manager of the Entheos Group - Entheos Christian School, Jungle Junction English Campus, Afrikaanse Kampus and Shaphar Productions

I am the Human Resources Manager – Generalist, of 60 staff members, and the Compliance Officer for the Entheos Christian School and Jungle Junction. I handle all HR related tasks – recruitment, policies and procedures, employee relationships, disciplinary processes, leave management, training and development.

In addition, I am the liaison officer for all compliance and communication between SACAI, the Department of Education, Department Social Development, and stakeholders in the running of an Independent School. I work on School Manage and D6 School Management Applications as well as South African Administration and Management System SA-SAMS. Most recently, I was part of the AEE (Accelerated Education Enterprises) school verification process where we had to review and update all the schools’ policies, submit all our legal compliance documentation for our schools grading.

My reason for looking for a new opportunity: Most of my salary is offset against school fees for my children. My children are moving to a new school. I cannot afford to earn so little and need to earn a sustainable income.

1 March 2018- 15 March 2020 

Independent Travel and Tourism Contractor London and Paris Perfect

London and Paris Perfect WVP Limited in USA Bermuda – I worked remotely as a contract worker on their reservations team. This involved a daily email shift with mostly Australian, America and European clientele, making reservations in London and Paris in privately and company owned apartments. I had weekly telephone shift, weekly conference call meetings, handed cancellations and changes on reservations, updated travel details and housekeeping requests, got owner approval for reservations and communicated with the onsite office regarding guests’ requests.

General administrative tasks like keeping a time log, keeping a work schedule and the monitoring of daily emails. As a contract worker I worked in the mornings and was paid by the hours I logged. I earned R170 an hour.

I travelled to Paris and London to view apartments in January 2019 for 7 days.

Regrettably due to the Coronavirus severe impact on the tourism industry, all contract workers were retrenched.

1 March 2016- 15 March 2018 

Institute Administrator Boston Media House Arcadia, Risk Management Chairperson

As the Institute Administrator of Boston Media House my duties included:

Student Support: Registration of the 3 Year Diploma in Media Practice. During registration months I did student counselling, registration, and commission-based sales to reach branch targets. Ensuring all students received their manuals and books from stock room at the inception of the semester. Online registers and captured class attendance.

Administrative duties during semesters: Creating timetables the 3 years Diploma in Media Practices considering the allocated hours that each subject requires. Handling all timetable queries, scheduling catch up classes should lecturers be off ill or at-risk sessions for students who need remedial support.

Preparing

Student briefs & assignment or test dates, published results, handled the appeals processes, disciplinary hearings, parent consultations with or without the campus manager Ms Steenkamp. I worked closely with Academic Managers and the Registrar regarding results and appeals.

Lecturer support: Made sure lecturers had all their assignments, briefs and exams on diarized dates. I recorded all registers for them & Invigilated and ran examinations and publishing of results once it went through the various channels.

In addition, I was the chairperson of our campus Risk Committee. The Risk Committee was created during the volatile Fees Must Fall Campaign in 2015 when student riots and strikes were taking place in the streets surrounding campus.

I became a foster parent overnight and having a stressful fulltime job was no longer viable, so I started working from home.

EDUCATION AND TRAINING

Systems Skills: Windows 10, Word 2010, Excel 2010, Outlook 2010, D6 and School Manage School Data Management Programmes, SA-SAMS Department of Education Management System, Trello

Human Resources Qualification: SAQA SABPP Certified FET Business Administration Services Employee Relations Specialisation NQF 4 SAQA ID93568 /ID61595 Credits 140

Travel and Tourism Certifications: Amadeus Global Distribution System Certification, Domestic Fares and Ticketing Certificates, International Fares Certificate Billing and Settlement Plan Southern Africa Certificate, Galileo Fares and Ticketing 11 Certificate, Silver Sales and Stellar Service Training Certificate

Pastoral Qualification: 4-year Higher Diploma Ministerial Training, Post Graduate Certification in Pastoral Care and Counselling