Geraldine Jansen

An innovative Executive Assistant with over 7 years' experience in the provision of full executive support to assist senior management and particular expertise in directing and enhancing administrative operations.

• Highly skilled in administration and the provision of high-level executive support to ensure the seamless and efficient execution of daily operations. Demonstrates the proven ability to build productive relationships with external departments and stakeholders to inspire the achievement of company requirements and objectives.
• Skilled in travel and diary management, with strong experience in meeting an events coordination and the preparation of presentations, reports and meeting minutes.

Skills

Office Manager - BRS (PTY) LTD - Ferndale, GP

• Managing staff
• HR
• Payroll

Personal Assistant – Chief Operating Officer, Chief Commercial Officer, & Sales Manager - WEG Automation (Zest WEG Group) - Robertsham, GP

(2016-01 - 2020-08)

• Typing and control of confidential documents i.e. Letters, Memos, Agreements, Contracts etc.
• Typing, distribution and control of EXCO minutes and EXCO packs
• Managing the COO, CCO & Sales Manager's diary and emails
• Managing the usage of the Boardroom etc. booking and restocking of snacks and cooldrinks
• Welcoming visitors and offering them refreshments etc.
• Liaising with suppliers for stationary, copy machines and printers in getting the cheapest quote and purchasing for the office
• Keeping track of stationary stock and groceries and refreshments
• Organizing training breakfast, lunches, company functions, raffles, gifts, flowers, etc.
• Monthly reconciliation for senior management and staff, credit card statements for finance
• Preparing management expense claims with supporting documents
• Assisting with completing Tender documents
• Liaising with DHL courier service (waybills delivery, collection of documents and parcels
• Screening phone calls, email enquiries and requests
• Dealing with incoming email, faxes and post, often corresponding on behalf of management
• Assisting with any general administration e.g. photocopying, scanning documents binding that line mangers require
• Assisting with ESS leave report and keeping track of employees leave and making sure that sick notes are attached accordingly
• When requested to by the manager to attend in team meetings in order to take minutes of the meeting
• Ensuring that the minutes are typed, approved by the meeting chair and distributed to the relevant parties within the agreed time period.
• Syspro – Issuing stock for the workshop
• Cleaning staff, reception and wage clerk managing and reporting to me
• ISO 9000 Facilitator
• 5S Facilitator (Quality & Health and Safety)
• Employee Equity Committee
• Syspro – invoicing for Small Works
• Assisting with confidential documents and assisting with HR functions, such as increase letters, request to recruit, job descriptions, and updating personal files
• Booking International & Domestic fights, accommodation & car hire
• REASON FOR LEAVING: Resigned due to Covid -19

Personal Assistant – Managing Director & General Manager - ENI Electrical /Instrumentation Engineering & Contractors (Zest WEG Group) - Robertsham, GP

(2014-01 - 2016-01)

Transferred within the Group

• Typing and control of confidential documents i.e. Letters, Memos, Agreements, Contracts etc.
• Typing, distribution and control of EXCO minutes and EXCO packs
• Managing the MD's diary
• Managing the usage of the Boardroom etc. booking and restocking of snacks and cooldrinks
• Welcoming visitors and offering them Tea, Coffee etc.
• Liaising with suppliers for stationary, copy machines and printers in getting the cheapest quote and purchasing for the office
• Keeping track of stationary stock and groceries
• Controlling Petty Cash
• Organizing training breakfast, lunches, company functions and raffles
• Monthly reconciliation of the management credit card statements for finance
• Preparing management expense claims with supporting documents
• Assisting with completing Tender documents
• Managing company cellphone & 3g contract with Nashua & Autopage
• Liaising with DHL courier service (waybills & delivery & documents)
• Screening phone calls, enquiries and requests, & handling them when
• Dealing with incoming email, faxes and post, often corresponding on Behalf of management
• Assisting with any general administration e.g. photocopying, scanning documents binding that line mangers require
• Assisting with leave report and keeping track of employees leave and making sure that sick notes are attached accordingly
• When requested to by the manager to attend in team meetings in order to take minutes of the meeting
• Ensuring that the minutes are typed, approved by the meeting chair and distributed to the relevant parties within the agreed time period
• Assisting the MD by being aware of the content of his emails by screening incoming emails and where possible redirecting the email to the relevant people
• Follow up with feedback with the individuals where necessary
• Office Management duties, Taking care of all the office duties and requirements Arranging dollars Keeping track of staff birthdays
• VIP Sage – Loading wages contracts

Sales Area Manager - First Car Rental - Randburg, GP

(2013-01 - 2014-01)

• Building a strong relationship with the decision makers
• Adhere to the policies & procedures laid by the company
• Keep Regional Managers and Directors informed of competitive Developments, trends and actives in your area
• Achieve sales targets for rental &revenue in your area
• Follow up on all problem account/account in areas
• Submit all forms accurately and timeously e.g. rates debtors' request Form
• Update all customer files will current information e.g. fact find, call Report, contact details and rates
• File customer files in alphabetical order
• Resolve customer queries & complaints with 48 hours of receipt
• Communicate special requests to the relevant people
• Accurately quote customers relevant rates
• Attend after hour's function/educational/travel trade sport days as Required
• Reason for leaving:Better opportunity

Call Centre Agent/Admin - Top Vending - Randburg, GP

(2010-02 - 2013-01)

• Assisting Customers and supporting to new and old agents
• Crc Targets
• Reason for leaving : Better opportunity

Switchboard/Receptionist - Polar Ice Cream - Roodepoort, GP

(2009-05 - 2009-12)

• Assisting Customers
• Tele Sales
• Admin
• Filing
• Invoicing
• Reason for leaving: Temp position

Call Centre Consultant - IT Events Management (conducted Work For Microsoft) - Hammets Crossing, GP

(2008-10 - 2008-11)

• Conducting Research (internet, Telkom Directory Enquiries)
• Calling Clients
• Updating Client Profiles
• Worked on Siebel (Microsoft Tool/System)
• Handled inbound and Outbound calls
• Making sure Data integrity was 100% accurate
• Worked on the company Privacy Portal
• REASON FOR LEAVING: End of Contract

Receptionist/Admin Clerk/Capturing - Chipkin's Bakery Supplies - Prospecton / Isipingo

(2005-06 - 2006-02)

• Assisting Customers
• Credit Note Books
• Placing order
• REASON FOR LEAVING Relocation to Johannesburg
• 2006-2007 (Had my daughter and was looking after her)

Cashier/Receptionist/Admin Clerk - Hi-Fi Corporation - Roodepoort, GP

(2004-05 - 2005-02)

• Assisting Customers
• Credit Note Books
• Cashing Up
• REASON FOR LEAVING Relocation to Durban

Sales Executive (Casual) - Cape Union Mart - Cresta, GP

(2004-02 - 2004-05)

• Assisting Customers
• Displaying of stock
• Merchandising
• REASON FOR LEAVING End of Contract

Diploma Level 3 - Admin, Secretarial & PA - Alpha Academy (2020-01 - 2020-12)

Diploma - Tourism & Leisure Management (incomplete) - PC Training & Business College (2003-01 - 2003-12)