Administrator, Customer Service Agent
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My name is Gerard Hendricks & I’ve gained experience working in a call center environment as a Customer Service Agent/Administrator, Salesman which developed my passion for helping customers, finding solutions tailored to support customers by achieving positive outcomes.
I’m a very enthusiastic person. A lover of knowledge as I do enjoy reading, writing & playing a musical instrument. I consider myself hardworking, experienced and positive. I always aim to do better by broadening my scope by listening and expanding my horizons working towards being a team player. As I believe teamwork is the building blocks for success.
Worked as a customer service agent for Expedia at Foundever Cape Town between 2025 - 2026. Handling hotel queries, chat queries, bookings & cancelations for hotels all over the globe.
I matriculated in the year 2012 at Heathfield High School. In 2018 – Jan – Dec 2019 I studied 2D Animation at Falsebay College.
