Gideon Schneider

Dynamic IT Operations professional with over 8 years of experience in logistics and implementation. Skilled in managing IT assets, remote configuration, and customer liaison, with a strong background in deploying IT infrastructures and supporting end users across various platforms. Proven track record in optimizing operations, including enhancing asset management processes at Tesla.

Ready to leverage unique expertise and a results-oriented approach to contribute effectively and drive operational excellence.

Remote Implementation Analyst (Promoted to Senior Analyst in October 2024) - HCL Technologies - Remote

(2019-03)

• Executed remote configuration of printers on print servers utilizing tools such as Equitrac, Ysoft SafeQ, and Papercut
• Leveraged Microsoft Word, Excel, Outlook, SharePoint, Virtual Machines extensively to enhance operational efficiency
• Engaged with customers daily, ensuring prompt assistance and effective communication

IT Logistics Coordinator - Tesla - EU

(2015-03 - 2018-02)

• Coordinated logistics for IT Operations across the EU, streamlining processes to optimize performance
• Oversaw the deployment of IT assets, ensuring their effective allocation across departments
• Managed asset tracking and provided support to end users on diverse platforms, including Windows and iOS

Assistant Manager/Ink Technician - Smart Cartridge

(2013-06 - 2013-12)

• Directed operations at the Smart Cartridge store, delivering exceptional customer service and overseeing daily business activities
• Executed daily sales transactions while managing accounts and fostering relationships with suppliers and clients

Production Worker - Menlo Logistics

(2012-11 - 2013-05)

• Fulfilled a temporary role as a production worker, assembling computers and scanners, alongside packaging operations

Junior Developer - Pres Les

(2010-12 - 2012-07)

• Engineered and rigorously tested databases in SQL Server for use in financial reporting and company analyses

Matric Senior Certificate - Domino Servite School

Diploma in Information Systems - Software Development - Computer Training Institute Cape Town

Diploma in Web Design - ALISON (Online Learning)