Given Makhokha

Quick thinking Police Officer skilled in assessing risks and making critical decisions under extreme pressure.

Dedicated Police

Officer highly effective at taking leadership direction from superiors, as well as mentoring junior officers. Team-oriented and willing to learn new procedures to enhance performance.

Hardworking Police

Officer bringing 10 years' experience in law enforcement and looking for growth-orientated position with any organization. Detail-orientated and disciplined with good leadership skills, high integrity and analytical strengths. Focused on making positive impact on department and community.

Police

Officer versed in dealing with wide range of difficult situations with level head and calm disposition. 10 years in law enforcement assisting citizens, investigating accidents and conducting routine patrols. Dedicated to saving lives, increasing community safety and decreasing crime rates.

Constable at Ekurhuleni Metropolitan Police Department (EMPD) (2014-11 – Present)

• Conducted high-speed vehicle chases in serious and emergency situations.
• Mitigated risk and accurately analyzed and evaluated criminal prosecution information while processing crime scenes.
• Executed search warrants, affidavits and subpoenas.
• Instructed suspects on field sobriety tests and used portable equipment to perform tests.
• Successfully processed hundreds of tips, received information and initiated investigations for speedy resolution.
• Prevented illegal entry, prohibiting goods and smuggling of illegal drugs and other contraband by conducting vehicle searches during traffic stops.
• Conducted preliminary inquiries, field interviews and follow-up investigations to gather information and evidence.
• Completed and documented detailed reports on arrests made and unusual incidents encountered.
• Enforced parking regulations by issuing citations and towing vehicles in violation of codes.
• Secured crime scenes to prevent contamination and preserve evidence for collection.
• Responded to accidents to provide first aid and alert additional police and emergency personnel.
• Contacted and cooperated with other law enforcement agencies to investigate offences and apprehend offenders.
• Tracing of stolen and hijacked motor vehicles while working hand-in-hand with other law enforcement.
• Tracing of wanted suspects while working hand-in-hand with other law enforcement.
• Attending to cash-in-transit (CIT) tip-offs with other law enforcement including National Crime Intelligence and DPCI of SAPS.
• Working as VIP protector to the members of MMCs.

Student - Higher National Diploma in Metro Police Traffic Management at Ekurhuleni Metro Police College (2013-01 – 2014-11)

• National Road Traffic Act, 1996 (Act No. 93 of 1996)
• Communication
• Dimensions, Projections and Loads on Vehicles
• Professional Conduct
• Law for Traffic Officers
• Domestic Violence
• Financial Aspects
• Examine Vehicle Fitness
• AARTO
• NLTA (Nation Land Transport Act)
• Criminal Justice System
• Children and Youth at Risk
• Firearms Control Act 200 (Act No.60 of 200)
• Transportation of Dangerous Goods
• Anti-Corruption
• Basic Street Survival
• Client Service Centre
• Crime Prevention
• Labour Relations Act 66 (66 of 1995) NRTA 93 (93 of 1996)
• Public Violence Statement Taking
• Public Violence
• Municipal By-Laws
• Traffic Law Enforcement

Exam Invigilator at Vaal University of Technology (2011-11 – 2011-12)

• Assisted with setting up examination hall.
• Supervised students throughout the examination to deter cheating.
• Checked students issued with correct examination paper.
• Ensured students abided by rules of the examination hall and practiced correct exam conditions.
• Collated examination papers at end of allocated time.
• Assisted students before the start of the exam by directing them to seats.
• Made sure that students were seated per the seating plan.
• Communicated with other invigilators on possible student malpractice and reported to examination body.
• Briefed candidates regarding rules to enforce no talking inside examination room and focus on exams.
• Answered questions and resolved issues and concerns to support communications and positive examinations.
• Supervised exam duration of time to monitor that students complete answers before deadline.
• Distributed examination papers and other materials.
• Prohibited mobile phones, hats and gadgets to enforce rules and enable students to focus on examinations.
• Conducted roll call to check and monitor attendance, determining and recording punctuality and absences.
• Examined papers to determine complete and consistent examination documents, preparing for arrival of students.
• Set up equipment, distributed examination documents and outlined procedures to prepare and provide instructions to students in venue.
• Managed candidates during toilet, lunch and rest breaks to enforce proper behavior, complying with conduct code.
• Directed students to assigned seats and informed time limits and schedule for examinations for clarity and organization.

Dispatcher Clerk/Driver at Makhokha Trading Enterprise (2011-01 – 2011-06)

• Double-checked work orders to confirm all details matched client specifications.
• Consulted with driver leads to get information about availability of staff and vehicles.
• Monitored schedules to confirm drivers performed stops correctly and on time.
• Gave directions to drivers to help in finding client's addresses.
• Oversaw driver route schedules to facilitate seamless progression of trip assignments from vehicle pull-out to route pull-in.
• Amended driver routes to reflect work shift schedules compatible with programmatic documents.
• Recorded problems with vehicles to mechanic for resolution.
• Used telephones, two-way radios or text messages to contact employees or emergency personnel.
• Reviewed all paperwork passing through dispatch before sending delivery to confirm accuracy.
• Proposed process improvements to enhance transport and load efficiency.
• Resolved customer problems to increase customer satisfaction and build loyalty.
• Confirmed drivers had proper instructions to perform duties safely.
• Took stock counts of inventory items to avoid stock-outs of high demand items.
• Coordinated daily assignment of company and contracted resources to maximize equipment utility.
• Verified shipping destinations were accurate on maps to avoid drivers getting stranded.

Supervisor at Thomas Recycling (2008-01 – 2009-12)

• Equipped staff with knowledge and skills to reach company targets, coaching and mentoring new joiners and underperforming employees in best operational practices.
• Directed loading and unloading of shipments to manage smooth workflow.
• Displayed proactive problem-solving and query-resolution skills to provide superior customer service.
• Tracked employee productivity, performance and task completion to meet quality standards.
• Performed key holding responsibilities to guarantee timely opening and closing of store.
• Aligned day-to-day activities with targets set by upper management.
• Monitored compliance with workplace policies and safety objectives.
• Investigated and resolved customer complaints within target time scales to increase retention and loyalty.
• Provided one-on-one coaching to improve productivity and skills of employees.

Salary Clerk at Mvelelo Recruitment (2006-01 – 2009-11)

• Monitored past due accounts and pursued collections on outstanding invoices.
• Executed account updates and noted account information in company data systems.
• Operated and maintained various office machinery such as printers, fax machines and photocopiers to keep office running smoothly.
• Monitored office inventory and supplies, promptly ordering low stock items on [System].
• Managed client communications by answering phones and corresponding through email.
• Completed opening and closing procedures, verifying proper cash-on-hand amounts and allocating resources.
• Accepted and processed cash, card and mobile payments to complete customer transactions.
• Assessed customer needs through clear communication, anticipating and responding appropriately to queries.
• Completed daily records updates to track sales and accurate payment totals.
• Processed payments by cash, cheque, or card to complete transactions.
• Coordinated assistance for customer's special requests and service needs.
• Minimized fraudulent transactions by assessing notes when processing payments.
• Delivering Timesheets and Invoices to be signed by employees and clients.
• Invoicing the clients and calculating employees leave days.
• Providing administrative assistance to the secretary.
• Screening of candidates cv's for interviews.

Certificate of Higher Education in Crowd Management for Platoon Members – SAPS Tactical Academy (2017-09 – 2017-09)

Higher National Diploma in Metro Police Traffic Management – Ekurhuleni Metro Police College (2013-01 – 2014-11)

Higher National Diploma in Business Management – Berea Technical College (2004-01 – 2005-12)