Gobusaone Dikhudu
I am a motivated, adaptable, and customer-focused professional with experience in research, data collection, client engagement, administration, and sales support. I have strong communication, problem-solving, organisational, and interpersonal skills, with the ability to work independently and effectively as part of a team. I am eager to learn, take on new challenges, and contribute positively to an organisation. I am particularly interested in opportunities in customer service, sales, client rel
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About
Proactive individual with experience in customer service, sales, stakeholder engagement, and field coordination. Adept at building and maintaining strong client relationships, resolving queries efficiently, and ensuring client satisfaction. Brings a strong foundation in communication, problem-solving, and organizational skills, developed through work in both research and retail sectors.
Demonstrates a professional demeanor, adaptability, and a passion for providing high-quality service to clients and partners and results-driven
Experience
Field Enumerator at Intrade Africa (2025-02 – Present)
- Liaised with respondents and stakeholders to ensure clear communication during data collection.
- Conducted structured interviews and surveys while upholding ethical and confidentiality standards.
- Ensured data accuracy and timely reporting to project supervisors.
- Collaborated with team members to maintain consistency in project delivery.
Sales Promoter at CSG Resourcing (Next Communications) (2024-08 – 2024-12)
- Built rapport with customers, explaining products and addressing inquiries with professionalism.
- Enhanced customer experience by offering tailored product recommendations.
- Contributed to brand awareness and sales growth through excellent interpersonal engagement.
- Managed client feedback and escalated complex issues for resolution.
Retail Shop Assistant at Continental Linen (2023-12 – 2024-04)
- Provided front-line customer support, ensuring prompt and courteous service.
- Assisted in managing store operations, including sales processing and stock coordination.
- Resolved customer complaints diplomatically, strengthening client trust and retention.
- Maintained effective communication between customers and management teams.
Field Researcher at CSG Resourcing (Brandworx) (2023-08 – 2023-09)
- Coordinated field activities, ensuring smooth communication between research participants and the project team.
- Built and maintained relationships with community stakeholders and partner organizations.
- Reported findings and contributed to data analysis to support project objectives.
Front Shop Assistant at Dischem (2022-12 – 2023-03)
- Delivered excellent customer service, assisting clients in locating and selecting products.
- Supported management in implementing promotional campaigns.
- Monitored stock and contributed to store presentation and compliance standards.
Stock Controller at Game (2017-12 – 2019-03)
- Supported communication between departments to ensure accurate stock control.
- Maintained records and coordinated logistics efficiently.
- Strengthened internal liaison between supply chain and retail teams.
Education
Bachelor of Social Science in Political Science and International Relations – North West University (2014 – 2017)
Grade 12 – Batswana Commercial Secondary School (2013)
