Computer literate professional
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I’m a people person with strong communication skills and I’m comfortable with computer systems. I completed a National Certificate in Computer Course, so I’m confident typing fast, navigating software, and learning new programs quickly. I’m patient, I listen well, and I stay calm under pressure. I’m excited about this call center role because I enjoy helping people get answers, and I can combine my computer skills + customer focus to give your clients great service
Since I don’t have formal work experience yet, my recent roles have been focused on building skills. I completed my National Certificate in Computer Course where I was responsible for learning MS Office, data entry, email, and typing practice daily. I also help friends with computer issues, setting up WhatsApp, and explaining things step-by-step, which taught me patience and clear communication. Those responsibilities taught me accuracy, following instructions, and staying calm under pressure.
National certificate in computer in Computer – Phakedi Secondary school (2022)