Customer Service Team Leader
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I am a senior team manager with ten years of experience in the industry. I have outbound sales, customer service, and merchant operations experience. I also have coaching and development experience. I am looking to join a dynamic organization that helps me grow into operations management.
Capability BPO - Customer Service/Merchant Operations Team Leader
July 2019-present
Working with EMEA/APAC merchants and customers providing support on chat/email and phone
Coaching and day-to-team operations
Matriculated in 1997 with a Diploma in Journalism
