Grant Papier

Detail-oriented Software Tester with experience testing AI agents, web applications, and mobile applications. Proficient in functional, regression, exploratory, and user acceptance testing, defect management, and requirements validation. Committed to delivering high-quality software through thorough testing, clear documentation, and effective collaboration with cross-functional teams.

Software Tester at Mezzanine Ware (2025-01 – Present)

• Identified and escalated critical defects early in the Software Development Life Cycle (SDLC), reducing production risks and contributing to higher-quality software releases.
• Executed functional, regression, exploratory, and end-to-end testing for AI agents, web applications, and mobile applications to ensure product quality and reliability.
• Validated functionality, usability, performance, and compliance against business and design requirements.
• Created and maintained detailed bug reports in JIRA, enabling efficient investigation and resolution by development teams.
• Verified new features, enhancements, and bug fixes through comprehensive manual testing prior to release.
• Collaborated with developers, business analysts, product managers, and other stakeholders to clarify requirements and improve software quality.
• Participated in Agile ceremonies, including daily stand-ups, sprint planning, backlog refinement, and sprint reviews.
• Validated that software changes met customer requirements and acceptance criteria before deployment.
• Maintained clear test documentation and tracked defects through their full lifecycle to resolution.

NQF Level 5 in Software Development – CTU Training Solutions (2024-01 – 2024-01)

Matric – Kensington High School (2021-01 – 2021-01)