Massmart (Pty) Ltd
Senior Manager II: Group Employee Relations
September 2024 – Present
- Lead and implement Employee Relations strategy aligned to international labour best practice
- Provide ER advisory and stakeholder support across the business
- Drive proactive issue identification through data tracking and analysis
- Lead organisational change initiatives (restructures, divestitures, reorganisation)
- Manage trade union relationships and collective bargaining processes
- Oversee policy development, interpretation, and implementation
- Ensure compliance across broader Africa markets
- Represent organisation in labour dispute forums
- Deliver ER capability training across the business
- Support Employment Equity and Skills Development committees
Senior Manager I: Senior Employee Relations Specialist
January 2021 – August 2024
Portfolio: Corporate, Logistics, OneCart, Wumdrop; with support across Builders, Makro, Game,
Jumbo & Cash & Carry
- Transitioned ER delivery from operational to strategic, aligned to executive stakeholders
- Partnered with Executive, VP and SVP-level stakeholders across Centres of Excellence
- Led organisational structural changes supporting strategic objectives
- Provided advisory support and upskilling on ER matters • Developed ER training and capability-building material
Supported digitisation and professionalisation of ER function
Represented organisation at CCMA, Labour Court and tribunals
Managed litigation and external legal providers
- Conducted legal research and labour trends analysis
- Managed stakeholder engagement and union relationships
- Delivered strategic ER projects and initiatives
Mass Discounters (Pty) Ltd t/a Game
Legal Associate: Labour Relations August 2015 – December 2020
Portfolio: Western Cape, Eastern Cape, KwaZulu-Natal, Free State
- Advised HR and operations on misconduct, incapacity, and grievance matters
- Ensured compliance with ER policies and processes
- Managed disciplinary, grievance and litigation case reporting
- Built ER capability across operational leadership
- Delivered training to store and regional management teams
- Maintained stakeholder relationships with operations, HR and unions
- Represented organisation at CCMA proceedings
- Analysed and reported labour trends and metrics
- Drafted and implemented policies and governance frameworks
- Supported large-scale restructuring (S189A, S197), including communication strategies
NEASA (National Employers Association of South Africa)
Dispute Resolution Specialist
August 2013 – July 2015
Represented members at CCMA and bargaining councils
Chaired disciplinary hearings and incapacity enquiries
Facilitated grievances and retrenchment consultations (S189)
- Conducted negotiations and collective bargaining processes
- Provided telephonic and written legal advisory services
- Managed case administration and reporting
SEESA Labour (Pty) Ltd
Legal Advisor
November 2010 – August 2013
- Provided legal advice, reports and client support
- Managed disciplinary, grievance and retrenchment processes
- Drafted policies, procedures and employment contracts
- Conducted investigations and led disciplinary processes
- Facilitated training for managers on disciplinary procedures
- Liaised with bargaining councils and Department of Labour
Legal Aid South Africa
Candidate Attorney
July 2008 – August 2010
- Conducted legal research and case preparation
- Represented clients in criminal proceedings (bail applications, trials, appeals)
- Consulted with clients across criminal and civil matters
- Liaised with courts, prosecutors and law enforcement
- Provided general legal advisory services across multiple areas
