Greneal Baker

A versatile professional with expertise in financial advisory, sales, and performing arts technology. Combines strong administrative, client service, and creative problem-solving skills to drive efficiency and customer satisfaction. Adept at remote collaboration and adaptable to both virtual and on-site work environments.

Financial Advisor & Sales Representative at Assupol (2023-07 – Present)

• Client-Centric Solutions: Developed tailored financial plans, increasing client retention through personalized service.
• Process Improvement: Simplified policy documentation procedures, reducing processing time for faster client onboarding.
• Sales Growth: Consistently exceeded targets by identifying client needs and recommending optimal insurance products.

Financial Advisor & Sales Representative at Avbob Mutual Society (2021-08 – 2023-05)

• Financial Guidance: Advised clients on retirement and risk policies, enhancing long-term financial security.
• Customer Engagement: Built trust through transparent communication, leading to repeat business and referrals.
• Efficiency Boost: Organized client records systematically, improving accessibility and follow-up accuracy.

Office Administrator & Costume Designer at Fantasy Flair Costume Hire (2019-09 – 2019-12)

• Operational Efficiency: Managed bookings and inventory, reducing client wait times by optimizing scheduling.
• Creative Problem-Solving: Designed custom costumes under tight deadlines, meeting diverse client preferences.
• Customer Relations: Resolved inquiries promptly, maintaining high satisfaction ratings.

National Diploma in Performing Arts Technology – Tshwane University of Technology (2019)

National Senior Certificate – Magabotse Secondary School (2013)