Hadebe Mandisa

Experienced Import and Shipping Specialist with over 5 years' experience in the logistics and shipping industry. Proven ability to manage shipping procedures, documentation, and compliance processes efficiently while meeting strict KPIs. Highly motivated, detail-oriented, and organised professional with strong multitasking and communication skills.

Able to work independently and collaboratively within a team, while performing effectively under pressure. Committed to continuous growth and contributing positively to organisational success.

Documentation Executive at Diamond Shipping Services (2022-12 – Present)

Release containers from terminal using Navis system and manage shipping documentation and compliance processes.

• Release containers from terminal using Navis system
• Perform thorough document checks for customer submissions
• Verify Original Bills of Lading (OBL) and Telex releases at port of loading
• Process overstays charges for uncleared/uncollected containers
• Invoice customers for freight, landside, and storage costs
• Maintain accurate filing and scanning of completed vessel documents
• Liaise with regulatory bodies (SAPS, NRCS, JOC, Scanner)
• Compile and update vessel reports and completion records
• Process refunds and credit notes

Transport / Intermodal Officer at CMA CGM Shipping Line (2021-07 – 2022-12)

Managed transporter nominations, TBL files, and intermodal procedures to ensure efficient container movement and cost control.

• Nominated transporters based on tariffs and reliability in coordination with intermodal teams
• Submitted and managed TBL files for efficient container movement
• Monitored and controlled TBL margins (cost vs revenue)
• Coordinated with FPD agents to ensure timely documentation and compliance
• Captured and managed shipments using LARA transport system
• Implemented national intermodal procedures
• Produced weekly carrier haulage reports
• Monitored delivery performance for local and cross-border shipments
• Provided timely shipment tracking updates to customers

Import Documentation Specialist at Hamburg Süd (2017-12 – 2020-10)

Managed import documentation, container releases, compliance matters, and financial processing to ensure high service standards.

• Collected and verified freight and landside payments prior to container release
• Issued invoices within KPI timelines to maintain high service standards
• Authorised release of import and overstay containers
• Managed container releases via Docsys and Navis systems
• Coordinated overstay processes and transporter instructions
• Maintained accurate records of storage and container movements
• Handled compliance matters (NRCS, SARS Customs, detention, stoppages)
• Reconciled payments and ensured accurate financial processing
• Generated monthly Accounts Receivable (AR) reports
• Responded to customer queries within 24-hour KPI
• Managed vessel reconciliation and documentation filing
• Processed EDI submissions to Transnet
• Coordinated with international offices regarding Bills of Lading
• Managed amendments, cancellations, and transshipment instructions
• Maintained organised archiving system for vessel documentation

Import Release Clerk at CMA CGM Shipping Line (2015-01 – 2015-12)

Processed container releases and ensured compliance with all release requirements while maintaining accurate filing systems.

• Received and verified client documentation
• Ensured compliance with all release requirements (payments, SARS entries, BOL, etc.)
• Updated Navis system with transporter and storage details
• Processed acquittals and delivery release orders (DRO)
• Maintained accurate filing systems
• Liaised with clients and transporters

BCom in Supply Chain Management – MANCOSA (2025)

BCom Honours in Supply Chain Management – MANCOSA (2026)