Documentation Executive at Diamond Shipping Services (2022-12 – Present)
Release containers from terminal using Navis system and manage shipping documentation and compliance processes.
- Release containers from terminal using Navis system
- Perform thorough document checks for customer submissions
- Verify Original Bills of Lading (OBL) and Telex releases at port of loading
- Process overstays charges for uncleared/uncollected containers
- Invoice customers for freight, landside, and storage costs
- Maintain accurate filing and scanning of completed vessel documents
- Liaise with regulatory bodies (SAPS, NRCS, JOC, Scanner)
- Compile and update vessel reports and completion records
- Process refunds and credit notes
Transport / Intermodal Officer at CMA CGM Shipping Line (2021-07 – 2022-12)
Managed transporter nominations, TBL files, and intermodal procedures to ensure efficient container movement and cost control.
- Nominated transporters based on tariffs and reliability in coordination with intermodal teams
- Submitted and managed TBL files for efficient container movement
- Monitored and controlled TBL margins (cost vs revenue)
- Coordinated with FPD agents to ensure timely documentation and compliance
- Captured and managed shipments using LARA transport system
- Implemented national intermodal procedures
- Produced weekly carrier haulage reports
- Monitored delivery performance for local and cross-border shipments
- Provided timely shipment tracking updates to customers
Import Documentation Specialist at Hamburg Süd (2017-12 – 2020-10)
Managed import documentation, container releases, compliance matters, and financial processing to ensure high service standards.
- Collected and verified freight and landside payments prior to container release
- Issued invoices within KPI timelines to maintain high service standards
- Authorised release of import and overstay containers
- Managed container releases via Docsys and Navis systems
- Coordinated overstay processes and transporter instructions
- Maintained accurate records of storage and container movements
- Handled compliance matters (NRCS, SARS Customs, detention, stoppages)
- Reconciled payments and ensured accurate financial processing
- Generated monthly Accounts Receivable (AR) reports
- Responded to customer queries within 24-hour KPI
- Managed vessel reconciliation and documentation filing
- Processed EDI submissions to Transnet
- Coordinated with international offices regarding Bills of Lading
- Managed amendments, cancellations, and transshipment instructions
- Maintained organised archiving system for vessel documentation
Import Release Clerk at CMA CGM Shipping Line (2015-01 – 2015-12)
Processed container releases and ensured compliance with all release requirements while maintaining accurate filing systems.
- Received and verified client documentation
- Ensured compliance with all release requirements (payments, SARS entries, BOL, etc.)
- Updated Navis system with transporter and storage details
- Processed acquittals and delivery release orders (DRO)
- Maintained accurate filing systems
- Liaised with clients and transporters
