Hailey Masanzu

Organized and articulate Receptionist and Personal Assistant with hands-on front desk experience and a background in instructional leadership. Skilled in calendar management, office administration, client relations and high-volume communication with efficiency and discretion. TEFL-certified with strong problem solving and task prioritization skills, eager to drive operational support in a dynamic corporate environment.

Receptionist - Matmicmel innovation hub

(2026-01 - 2026-04)

• Managed front desk operations and acted as the primary point of contact for incoming clients and corporate visitors.
• Assisted with executive administrative support, including email management, calendar scheduling, and document preparation.
• Handled high-volume phone inquiries and routed calls accurately to appropriate staff members.

Personal Assistant - Matmicmel innovation hub

(2026-05)

• Executive & Schedule Support: Managing complex daily calendars, scheduling appointments, organizing travel arrangements, and keeping daily operations running smoothly.

Online English Instructor - Self-Employed / Online Platforms

(2024)

• Delivered structured virtual English instruction to international students, managing remote class schedules and digital files.
• Applied strong time management, problem solving, and adaptive communication skills in a virtual setting.

Church Teaching Assistant - Johannesburg North SDA Church children's Ministry

(2023)

• Supported group learning activities and discussions in structured youth programs.
• Explained tasks clearly and assisted participants in completing activities.
• Encouraged positive participation and helped maintain an organized environment.

Leader (Former) / Pre-school teacher - Johannesburg North SDA Church children's Ministry

High School Certificate - Diploma certificate - Allen glen high school (2019 - 2023)

Bachelor certificate - South Hills rewrite centre (2024)

TEFL / TESOL Certification (120-Hour) (2025)